- Worked with the Chief Data Officer of a major federal agency to create an agency-wide data strategy that prioritized using and managing data to increase the impact of its people, operations, and mission; breaking down organizational silos, while setting up its people for mission success through new data management practices, developing and training its workforce, and modernizing information technology to facilitate the flow of pertinent information between and among offices, allowing it to better identify threats and where to direct resources to address them.- Led a rapid prototyping team to redesign a major federal agency’s hiring process in order to meet a congressional mandate to reduce time-to-hire to 70 days from an average of over 90 days. This work resulted in a hiring process that was 22% faster, reduced operational silos, increased process standardization and transparency, improved communication with customers, and grew accountability.- Designed The Clearing’s impact analysis methodologies to enable teams to quickly understand, capture, and quantify the impact that clients have achieved throughout the lifespan of projects.- Managed the corporate research, development, and innovation division to prototype new solutions to problems, charter entry into new markets, pull meaningful insights from research, and develop internal talent to solve the problems of the future.- Advised IT modernization project leadership teams enabling peak performance and revenue growth.- Mentored junior project leaders to cultivate growth and increase internal capacity.

- Led the design of the strategy and implementation of a project enabling agile transformation, IT modernization, and customer-centric investment for a major federal agency- Refined organizational structures to enhance product development and investment, maturing processes surrounding business architecture, measurement and evaluation, communications and reporting, and governance

- Managed a team of 30+ consultants on a major federal agency IT modernization project worth $6.5 Million/year, achieving a profit margin of 3.6- Transformed the investment process through the creation of a discovery approach, which built alignment and reduced the time to begin development from 2-6 months to less than 3 weeks. This process has been adopted agency-wide to solve problems, develop investment proposals, respond to emergency oversight mandates, and identify solutions for on-going and pending litigation.- Coached clients on the systems design and business process transformation necessary for implementation of the largest regulatory change in over 50 years for two major federal agencies- Infused the voice of the customer into IT investments by integrating 267 business representatives with 1,121 IT specialists to understand customer experiences, pain points, and opportunities for future development; building alignment on the as-is state and to-be vision, identifying and prioritizing customer and business needs, and determining the ROI for technology investments.- Built a peak-performance culture; developing an inexperienced team into the client’s consultants of choice by growing teammates through high expectations, opportunities to refine abilities, and constant feedback; leading to significant increases in team capacity, individual achievement, and accelerated promotion.

- Designed a new citizen-facing claims process for a major federal government agency, the adoption of which has an expected ROI of over $75 million in the first year and a 50-day reduction in processing time- Established a client-counselor relationship with a key executive resulting in nearly $2 million in new consulting work and numerous executive coaching and team facilitation sessions- Created a series of in-depth, research-based whitepapers that were adopted by senior federal executives and successfully presented to the Committee on Ways and Means of the U.S. House of Representatives - Built partnerships with senior federal leadership to design and implement a new, agency-wide product management methodology- Co-founded the corporate Diversity & Inclusion initiative which improved internal organizational culture and expanded recruitment practices to address unconscious bias and foster a healthy work environment; following its success the D&I approach has been packaged as a service offering to deliver a similar approach to clients

-Supervised an $80 million book of business, developing and maintaining successful client relationships, resulting in over 10% growth in assets under management and a negligible rate of attrition-Crafted tailored financial solutions, interpreting the financial positions and goals of high-value clients-Developed streamlined processes to expedite turn-around from data gathering to financial plan implementation, resulting in enhanced efficiencies and reduced operating costs

-Worked directly with the Chief Innovation Officer and President of a key business unit, orchestrating and coordinating corporate philanthropic events, entertainment, and technology support -Anticipated areas of opportunity to grow internal and external processes and products

-Organized and directed county chairmen, which drove coherent messaging, coordinated campaigning, and bolstered support for the candidate by 20 points over a 3-month period -Created and spearheaded an efficient, door-to-door strategy that enabled the core team to visit 22,000 households over a 3-month period