Elly Spiteri Email & Phone Number

Melbourne, Vic, Au

Melbourne, Vic, Au

Melbourne, Victoria, Australia

Seer provides home-based video-EEG for patients undergoing diagnosis or management of their epilepsy.- Routine checks completed twice per day to ensure high data quality.- Provided remote technical support to clinical staff across Australia- Provided empathetic technical support to patients undergoing monitoring, addressing concerns and resolving issues in a calm manner.- Worked on various projects, including leading a project on EEG electrode maintenance, which… Show more Seer provides home-based video-EEG for patients undergoing diagnosis or management of their epilepsy.- Routine checks completed twice per day to ensure high data quality.- Provided remote technical support to clinical staff across Australia- Provided empathetic technical support to patients undergoing monitoring, addressing concerns and resolving issues in a calm manner.- Worked on various projects, including leading a project on EEG electrode maintenance, which resulted in reduced costs and higher data quality during patient monitoring.- Collected data and generated reports on technical issues, working alongside product support and clinical-facing teams to improve product development.- Implemented various protocols for equipment management and equipment faults in the field.- Conducted analysis on data loss during patient monitoring, implementing solutions to improve monitoring outcomes and reduce data loss. - Developed comprehensive instructional guides for clinical staff and new hires, ensuring efficient onboarding. Show less

Dandenong, Victoria, Australia

A Sleep Coach provides support to individuals with sleep disordered breathing by assisting with the diagnosis and treatment of obstructive sleep apnoea. This role involves close relationships with patients throughout their sleep journey. In my role, I am simultaneously customer-facing and involved in the administration and organisation of the business. • Providing therapy and education in medical equipment application for patients with Obstructive Sleep Apnoea (OSA) using PAP (Positive… Show more A Sleep Coach provides support to individuals with sleep disordered breathing by assisting with the diagnosis and treatment of obstructive sleep apnoea. This role involves close relationships with patients throughout their sleep journey. In my role, I am simultaneously customer-facing and involved in the administration and organisation of the business. • Providing therapy and education in medical equipment application for patients with Obstructive Sleep Apnoea (OSA) using PAP (Positive Airway Pressure) devices.• Conducting home-based sleep studies and patient education towards their diagnosis and the therapy device.• Organize and maintain highly confidential patient records • Inbound and outbound calls, managing store inbox, responding to customer enquiries• Banking and daily cash reconciliation • Use of MYOB, Microsoft Office (Word, Excel, Powerpoint) and various sleep data monitoring programs• Rostering & office coordination, including delegation of duties to staff. • Consistently reached sales targets in a fast-paced and medical retail environment. • Screening referrals to meet Medicare requirements. • Medical device troubleshooting• Interpreting sleep data and liaising with sleep physicians and general practitioners. Show less

Notting Hill

Industry Based Learning (IBL) work placement at the Monash University Sleep and Circadian Medicine Laboratory. • Conducting full polysomnography setup and in-lab sleep studies.• Administration of cognitive tests.• Participant recruitment, screening and interaction.• Handling biological samples.• Assisting researchers, PhD students and honours students with data collection.

Personal shopper for online department.

Cashier, delicatessen, dairy and grocery duties.