Elmira Rizaley Email & Phone Number

Petaling Jaya, Selangor, Malaysia

• Collaborated with the team to ensure efficient restocking of products at various outlets, maintaining optimal inventory levels to meet customer demands.• Played a crucial role in maintaining accurate and up-to-date records by entering essential product information, stock returns, and relevant data into the company's systems, such as DEAR and STOCKY.• Provided valuable assistance in addressing customer inquiries, handling concerns, and offering support during events and sales to enhance the overall customer experience.• Actively participated in marketing events, warehouse clearance sales, and personal shopper sales, engaging with customers to promote products, fostering interaction, and efficiently coordinating logistics.• Engaged with colleagues from diverse backgrounds, including the Myanmar workers, to enhance communication skills in a multicultural workplace and foster a harmonious and inclusive environment.• Assisted in the analysis of sales data, customer feedback, and market trends to provide valuable insights for strategic decision-making and business strategies.

Alor Setar, Kedah, Malaysia

• Acquired certification as a proficient food handler, demonstrating comprehensive knowledge of food safety protocols and hygiene standards.• Established a loyal customer base through consistently delivering friendly and attentive service. • Expertly prepared beverages and products to exceed customer expectations, fostering repeat business.• Conducted successful cash audits at the conclusion of each shift, ensuring accurate financial reconciliation and maintaining a high level of accountability.• Effectively managed lines and crowds by providing swift and efficient service, optimizing the customer experience even during high-demand periods.• Delivered exceptional customer service with a friendly and approachable demeanor. • Struck a balance between building positive customer relationships and delivering prompt and systematic service.

Alor Setar, Kedah, Malaysia

• Demonstrated a keen sense of organization and attention to detail in maintaining well-organized and visually appealing merchandise displays, contributing to a dynamic shopping environment and driving consistent sales growth.• Assisted customers in finding suitable alternative merchandise to fulfill their requirements, enhancing their shopping experience. • Analyzed and efficiently processed product returns, ensuring compliance with company policies. • Collaborated seamlessly with retail representatives to elevate sales outcomes by improving product presentations. • Employed effective strategies to capture customer interest and engagement, resulting in increased sales conversion rates. • Engaged with customers proactively to provide assistance and recommendations, fostering positive shopping experiences.

Bachelor Of Applied Language Studies, English For Intercultural Communication

Science

Pt3: 8A 1B 1C | Spm: 5A 3B 1C