Responsible for promoting and increasing sales in specialist categories, and providing expert advice to key customers.Educate my clients and colleagues on the key elements relating to product range and services.Set category sales targets, and use customer feedback to provide valuable market analysis on sales trends

Promoting and marketing the business, sometimes to new or niche markets;Managing budgets and maintaining statistical and financial records;Selling travel products and tour packages;Sourcing products and destinations to meet consumer demandsLiaising with travel partners, including airlines and hotels, to manage bookings andschedulesDealing with customer enquiries and aiming to meet their expectations;Overseeing the smooth, efficient running of the business

Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.Adjusts content of sales presentations by studying the type of sales outlet or trade factor.Focuses sales efforts by studying existing and potential volume of dealers.Submits orders by referring to price lists and product literature.Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

 Meet and greet guests upon their arrival at the hotel Interact with guests and provide a welcoming atmosphere Coordinate and supervise activities for guests Attend to guests' queries, needs and other special requests Listen to complaints put forward by guests, resolve stessful situations and providesolutions to problems Promote the facilities and services offered by the hotel Cooperate and coordinate with the other hotel departments to provide an efficient service Accompany guests within the hotel to arrive at the desired place Provide general information and directions Advise and assist guests on leisure activities, places to visit and travel arrangements

Ensuring at all times that all guest needs and requirements are met and to demonstrate a high and consistent level of organization & Management.  Communicating & providing feedback at all times with all the related departments & to be constantly proactive in anticipating guest needs and requirements)  Welcomes guests in a traditional Arabic manner. Recognizes all repeat and Important guests.  Establishes and develops personal guest contact, promotes feedback, and is constantly proactive in anticipating guest needs and requirements.  Anticipates and meets guests’ needs and requests, ensuring complete Guest satisfaction.  Recognizes all repeat important guests.

 dealing with bookings by phone, e-mail, letter, fax or face-to-face  completing procedures when guests arrive and leave  choosing rooms and handing out keys  taking and passing on messages to guests  dealing with special requests from guests (like booking theatre tickets or storing valuable items)  answering questions about what the hotel offers and the surrounding area  dealing with complaints or problems

 Scheduling and coordinating meetings, interviews, events and other similar activities  Sending out and receiving mail and packages  Preparing business correspondence (often using word processing, spreadsheet, and presentation computer software)  Sending faxes and managing files  All Day-to-day operation matters