Eric Nagy Email and Phone Number
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Dynamic problem solver dedicated to enhancing customer experiences for over 7 years within the software industry. Equipped with a unique blend of technical expertise and strategic acumen, I thrive on deciphering complex challenges and charting courses for success. My approach hinges on effective communication, leveraging both data-driven insights and relationship building to foster consensus and drive objectives forward.My passion lies in the building businesses and the introduction of innovative products to the market. With the majority of my career spent at a supply chain software startup, I've cultivated a track record of delivering tangible success to clients, collaborating seamlessly across departments to tackle business obstacles, and instilling a shared vision throughout the team.
Deposco
View- Website:
- deposco.com
- Employees:
- 148
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Senior Director Professional ServicesDeposco Dec 2023 - PresentAlpharetta, Georgia, United States
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Director Professional ServicesDeposco Aug 2021 - Dec 2023Alpharetta, Georgia, United States• Built and lead 3 teams with 15 total consultants across group• Owned executive stakeholder relationships for customer engagements across 15+ initial implementations• Lead company wide implementation of Freshdesk• Started 24/7 Support• Owner of ongoing professional services team
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Solutions ArchitectDeposco Jul 2019 - Aug 2021Greater Atlanta Area• 100% Gross retention of customer portfolio• Represented VOC working with product roadmap team. Designed and launched multiple platform level features improving customer experience•. Rolled out core department OKRs within Domo. Metrics used for weekly department performance tracking and high level board reporting• Introduced Loom communication to entire company• Lead implementation of internal PSA system implementation
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Senior Solutions ConsultantDeposco Jul 2018 - Jun 2019Greater Atlanta Area• Built and lead a team of 5 consultants• Standardized professional services training with 4 week training curriculum and 6 month ramp-up expectations• Introduced sales handoff standard documentation to maintain customer expectations and knowledge transfer• Worked with development team to begin sprint planning and ticket velocity
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Solutions ConsultantDeposco Jun 2017 - Jun 2018Greater Atlanta Area• Warehouse Management, Order Management, Integrations, Reporting• Configuration, training, testing support, deployment, continuous improvement, and ongoing support
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Software Consultant - Professional Services OrganizationManhattan Associates Jan 2017 - May 2017Greater Atlanta Area• Implementation of OLM (Order Life-Cycle Management) Solutions.• Utilized VBA (Visual Basic for Applications) modeling to develop project tool that compared customer JIRA tickets to internal Salesforce tickets and ordered action items by priority.• Stabilized and took ownership for 5+ internal solution environments.• Gained experience in the following enterprise order management aspects:- Proficiency in payment processing, store inventory & fulfillment, available to commerce visibility, allocation, distributed selling, capacity, workflow configuration, and email notification.• Learned best practice insights for the retail industry.• Effectively troubleshot and resolved complex client code issues to meet delivery deadlines. -
Business Analyst InternshipKalypso Jun 2015 - Jul 2015• Contributed to PLM (Product Life-Cycle Management) implementation for a Fortune 500 company.• Collaborated with a 4-person team in a large scale onsite PLM health check project at the headquarters of the leading toy manufacturing corporation.• Conducted client survey and derived data based insights to support recommendations.• Assisted in conducting client executive level discussions.• Helped organize and facilitate a client project workshop week. - Enabled employee workshop participants to create improvement action items.- Assisted in cost benefit analysis on high level action item prioritization. -
Operations For Engineering Internship (Supply Chain)Eaton'S Bussmann Business May 2014 - Aug 2014St Louis, Missouri, United States• Saved future report processing and analysis time of approximately 500 hours of labor annually.• Optimized functionality of the long-term planning production capacity reports.• Automated a master data compilation report reducing weekly report processing time by over 90%.• Designed a forecast comparison tool that is used in a monthly business forecast review.• Redesigned and corrected inaccuracies on an overbuy action report used for approximately 20 plants (reduced report process time by 85%).
Eric Nagy Skills
Eric Nagy Education Details
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Bachelor Of Science - Bs
Frequently Asked Questions about Eric Nagy
What company does Eric Nagy work for?
Eric Nagy works for Deposco
What is Eric Nagy's role at the current company?
Eric Nagy's current role is Senior Director at Deposco.
What is Eric Nagy's email address?
Eric Nagy's email address is er****@****pso.com
What is Eric Nagy's direct phone number?
Eric Nagy's direct phone number is +121027*****
What schools did Eric Nagy attend?
Eric Nagy attended North Carolina State University.
What are some of Eric Nagy's interests?
Eric Nagy has interest in Health.
What skills is Eric Nagy known for?
Eric Nagy has skills like Customer Service, Supply Chain Management, Microsoft Office, Management, Leadership, Teamwork, Oracle Sql Developer, Microsoft Excel, Public Speaking, Restaurant Management, Enterprise Resource Planning, Time Management.
Who are Eric Nagy's colleagues?
Eric Nagy's colleagues are Bhavani Samaveda Tirumala, Sandy James, Brian Jung, Estefanía Tecuanhuey López, Erica Qin, Josephine G., Phil Gieseker.
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