Edward Pugh Email & Phone Number

• Scheduling, planning and coordinating effective and efficient performance of 10 CRF 50 Appendix B and NQA-1 assessment and surveillance activities for ENERCON
• Developed and successfully launched a Corrective Action Database tracking system
• Developed Auditor and Project Planning Database for assessment tracking and data retrieval
• Evaluating Corrective Action Reports to identify trends in design, system function, and managerial issues
• Responsible for supporting Managers and Engineers in the PDCA (Plan, Do, Check, Action) cycle
• Conduct Quality System Training to ENERCON personnel

Performed Quality Engineering functions in the Mechanical Field Services group including vendor qualification and source inspections

• Accomplishments/Responsibilities included:
• Developed and managed all activities related to quality assurance and process engineering
• Sustained and improved process control through engineering of released battery products, including cost reduction and problem solving
• Process development for new products and processes
• Mentored personnel in modern quality and problem solving
• Assisted in improving key quality objectives for the organization – customer satisfaction,internal defect reduction, scrap reduction, supplier quality performance and waste reduction

• Accomplishments/Responsibilities included:
• Planned, coordinated and directed the quality assurance program that ensured continuous production of products were consistent with established standards
• Directed quality staff and operational personnel engaged in inspection, testing and auditing activities that ensured continuous control over materials, testing and production equipment, and products
• As the Quality System Management Representative, responsible for overseeing the compliance and adherence of the quality system to the ANSI/ISO/ASQ Q9001-2000 standard
• Ensured that customer complaints were addressed expeditiously and appropriate root cause and corrective action were provided to the customer and implemented within the process
• Served as quality liaison with suppliers and customers regarding quality issues

• Accomplishments/Responsibilities included:
• Managed the plant’s Quality Assurance Department including activities to evaluate customer issues and implement effective corrective action
• Managed the successful transition of the Quality System from ANSI/ASQC Q92 (ISO9002) standard to ANSI/ISO/ASQ Q9001-2000 standard
• Established and implemented training programs to keep personnel updated in process improvement programs, quality inspection standards, and quality system changes
• Developed operating parameters for all manufacturing processes

• Accomplishments/Responsibilities included:
• Ensured that customer complaints were addressed in a timely manner
• Managed the corporate corrective/preventive action and continuous improvement systems
• Performed process improvements utilizing the Six Sigma Roadmap
• Performed failure analysis of field returned products on selective basis
• Monitored program to track field reliability

• Accomplishments/Responsibilities included:
• Managed the plant’s QA Department, including an Assistant Quality Engineer and an administrative aide
• As Networx® Quality System Management Representative, maintained the quality system
• Ensured that corrective action was initiated on all process and product nonconformances
• Served as liaison between Networx® and customers
• Served as a Corporate Quality Auditor