Associate Technical Support Engineer
Current
Sep 2024 - Present
AeroLeads people directory · profile
Elrico Mhalo Email & Phone Number
Associate Technical Support Engineer
at
Mimecast
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 100%
Current company
Role
Associate Technical Support Engineer
Location
Pretoria, Gauteng, South Africa
Company size
Who is Elrico Mhalo? Overview
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Quick answer
Elrico Mhalo is listed as Associate Technical Support Engineer at Mimecast, a with 1870 employees, based in Pretoria, Gauteng, South Africa. AeroLeads shows a matched LinkedIn profile for Elrico Mhalo.
Elrico Mhalo previously worked as Tier 2 Technical Consultant at Netsurit and Remote Support Engineer at Netsurit (US) at Netsurit. Elrico Mhalo holds National Diploma, Information Technology : Technical Application from Tshwane University Of Technology.
Company email context
Email format at Mimecast
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Mimecast
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Profile bio
About Elrico Mhalo
I am a competent Technical Support Engineer with 4 + years of experience in making sure that IT systems and business applications are running properly. I have a strong installation, configuration, and troubleshooting background in computer and related peripheral hardware, software, and network connectivity. I demonstrate excellent fold-finding skills to resolve customer problems with a high degree of technical expertise and timeliness.
Listed skills include Customer Experience, Windows Server, Customer Service Representatives, Active Directory, and 35 others.
Current workplace
Elrico Mhalo's current company
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Mimecast
6 roles
Elrico Mhalo work experience
A career timeline built from the work history available for this profile.
Tier 2 Technical Consultant
Dec 2023 - Aug 2024
Remote Support Engineer At Netsurit (Us)
Aug 2021 - Nov 2023
It Systems Administrator
Sep 2020 - Jul 2021
Desktop Support Engineer
May 2019 - Aug 2020
Junior Desktop Technician
Duties & Responsibilities: o Installing and Maintaining Live Environment Units (LEU) at the Driving Licence Card Account on behalf of Alteram Solutions. o Checking LEU hardware (mouse, camera, router, fingerprint scanner, eye-test unit etc.) to ensure functionality. o Installation and commissioning workstation. o Connect workstations to the Local Area Network. o Testing workstation configuration. o Provide training to the end user. o Periodically conduct and Update/patches to the workstation o Resolve all logged issues on site. o Conduct software/hardware/network configuration and troubleshooting. o Collaborate with 3rd level support to prevent system downtime and to resolve problem. o Maintain and improve Customer Service interactions. o Perform quality work on all service requests/incidents.
Apr 2018 - Apr 2019
Team & coworkers
Colleagues at Mimecast
Other employees you can reach at mimecast.com. View company contacts for 1870 employees →
MS
Michelle S.
Colleague at MimecastCape Town, Western Cape, South Africa
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SM
Sashiv Maharaj
Colleague at MimecastJohannesburg, Gauteng, South Africa
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SM
Shweshwe Mokoena
Colleague at MimecastJohannesburg Metropolitan Area, South Africa
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TM
Tim Macdonald
Colleague at MimecastBoston, Massachusetts, United States
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BT
Benny Ta
Colleague at MimecastUnited Kingdom
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SR
Sowmya Ramesh
Colleague at MimecastBengaluru, Karnataka, India
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FM
Francis M.
Colleague at MimecastGreater Boston, United States
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NM
Natasha Mgoqi
Colleague at MimecastMidrand, Gauteng, South Africa
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VT
Vu Tran
Colleague at MimecastGreater Boston, United States
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AM
Asaph Mulaisi
Colleague at MimecastCity Of Johannesburg, Gauteng, South Africa
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Michelle S.
Colleague at MimecastCape Town, Western Cape, South Africa
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SM
Sashiv Maharaj
Colleague at MimecastJohannesburg, Gauteng, South Africa
View →
SM
Shweshwe Mokoena
Colleague at MimecastJohannesburg Metropolitan Area, South Africa
View →
TM
Tim Macdonald
Colleague at MimecastBoston, Massachusetts, United States
View →
BT
Benny Ta
Colleague at MimecastUnited Kingdom
View →
SR
Sowmya Ramesh
Colleague at MimecastBengaluru, Karnataka, India
View →
FM
Francis M.
Colleague at MimecastGreater Boston, United States
View →
NM
Natasha Mgoqi
Colleague at MimecastMidrand, Gauteng, South Africa
View →
VT
Vu Tran
Colleague at MimecastGreater Boston, United States
View →
AM
Asaph Mulaisi
Colleague at MimecastCity Of Johannesburg, Gauteng, South Africa
View →
2 education records
Elrico Mhalo education
National Diploma, Information Technology : Technical Application
Education record
Ladybrand High School
FAQ
Frequently asked questions about Elrico Mhalo
Quick answers generated from the profile data available on this page.
What company does Elrico Mhalo work for?
Elrico Mhalo works for Mimecast.
What is Elrico Mhalo's role at Mimecast?
Elrico Mhalo is listed as Associate Technical Support Engineer at Mimecast.
Where is Elrico Mhalo based?
Elrico Mhalo is based in Pretoria, Gauteng, South Africa while working with Mimecast.
What companies has Elrico Mhalo worked for?
Elrico Mhalo has worked for Mimecast, Netsurit, Novacloud Pty Ltd, City Of Tshwane Metropolitan Municipality, and Alteram Solutions.
Who are Elrico Mhalo's colleagues at Mimecast?
Elrico Mhalo's colleagues at Mimecast include Michelle S., Sashiv Maharaj, Shweshwe Mokoena, Tim Macdonald, and Benny Ta.
How can I contact Elrico Mhalo?
You can use AeroLeads to view verified contact signals for Elrico Mhalo at Mimecast, including work email, phone, and LinkedIn data when available.
What schools did Elrico Mhalo attend?
Elrico Mhalo holds National Diploma, Information Technology : Technical Application from Tshwane University Of Technology.
What skills is Elrico Mhalo known for?
Elrico Mhalo is listed with skills including Customer Experience, Windows Server, Customer Service Representatives, Active Directory, Remote Troubleshooting, Windows, Object Oriented Programming, and Software Installation.
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