Elsa Heath Email & Phone Number

Bristol

Bristol, England, United Kingdom

• Leading the records management function, including the establishment of a records management policy and approach.
• Developing and implementing a retention schedule and governance framework for records held in Microsoft Teams and SharePoint.
• Promoting a culture of ‘data protection by design’ through advising on the completion of Data Privacy Impact Assessments and privacy notices, successfully mitigating risks to data privacy.
• Leading activities to promote best practice and compliance in data protection and records management, including overseeing the development of training and guidance.
• Resolving complex data protection and records management queries and providing senior support to colleagues in my team on working in these areas.
• Providing effective line management by supporting the development of staff and ensuring high quality performance

Bristol, England, United Kingdom

• Ensured that all projects and activities at the Office for Students are fully compliant with data protection legislation and that best practice is adopted into all processes.
• Lead on the creation of a Record of Processing Activity and embedding this into the organisation by delivering training and awareness raising to all business areas
• Ensured that appropriate data protection processes, documentation and assurances are in place for contracts with external suppliers.
• Lead on the migration of business critical records to Microsoft Teams and SharePoint
• Managed the successful roll-out of a bespoke SharePoint records management solution across the Office for Students.

Clevedon, England, United Kingdom

• Acted as the first point of contact for the Information Governance service, including leading on responses to internal reviews and information security breaches.
• Provided tailored support to the organisation in interpreting Information Governance policies and in responding to information rights requests, including subject access requests.
• Delivered improvements to the council’s ‘access to information’ service through introducing specialised software
• Developed and delivered training sessions for local businesses on the data protection legislation
• Co-ordinated the council’s processes for records management and document control

Weston-super-Mare, England, United Kingdom

• Recruited and managed volunteers within a Leonard Cheshire care home.
• Ensured that records relating to volunteers were up-to-date and were managed according to policies.
• Developed strong working relationships and networks with local businesses and community projects.
• Ensured that the correct security checks and documentation was place for all volunteers.

Birmingham, England, United Kingdom

• Planned mentoring activities for a group of GCSE students at a Birmingham secondary school.
• Used mentoring and coaching techniques to support the students to make the best choices for them regarding their further and higher education.

Master'S Degree, Information Management, Merit

Bachelor Of Arts (B.A.), English Language, First Class

A Levels In English Language, Religious Studies And History, Aab