- Admin Support: Manage the director’s calendar, schedule appointments, and make travel arrangements.- Meetings: Attend meetings and take minutes, provide summaries and execute follow-up tasks.Correspondence: prioritize messages, and respond on behalf of the director.- Event Coordination: Assist in the planning and coordination of various aspects of thefestival and supporting events throughout the year.- Documentation: Prepare documents, spreadsheets, reports, and presentations forinternal and external meetings.- Event Planning: Obtain quotes, support negotiations, & review contracts.- Finance: Support team with expense tracking and reviewing budgetsMarketing: Proof and edit correspondence and promotional materials as needed.- Project Management: Support the director’s goals in project planning, trackingdeadlines, and managing deliverables.- Research: Conduct research and compile data for special projects and initiatives.- Human Resources: Support development, hiring and training of new roles.Collaborate with other festival team members to build a diverse and strong team.- Physical onsite work: Provide logistical support during festival setup, event days, andpost-event wrap-up.

Contracted as Program Manager to execute programming and bookings. Contributed to 20+ events with 2000+ in attendance with budgets ranging from $10,000 to $50,000.Programming Oversight:- Work with the lead event producer to plan and oversee the programming andentertainment elements for all Public Disco events including partner contracts, ensuringthey align with the organization's goals and vision.- Collaborate with community curators to program events to match our demographicdiversity metrics, organizational ethos and values.Artist Curation:- Work with a team of community curators to identify and select talented artists,performers, and entertainment acts for events.- Evaluate artist submissions and applications, considering factors such as artistic quality,relevance, and diversity.- Maintain comprehensive records related to programming and artist managementincluding demographic information.- Survey and provide post-event analysis and reports on artist performance and attendeeexperiences.Artist Onboarding & Payment:- Coordinate artist contracts, agreements, and logistical arrangements for performances,including technical requirements and scheduling.- Provide comprehensive information and support to artists before, during, and after theirparticipation.- Adjust and manage onboarding systems to ensure a smooth and efficient artist intake - Implement processes to collect demographic information from event attendees andartists.- Manage artist compensation, expenses, and contracts, ensuring timely payments.Artist & Stage Management:- Oversee the artists' experience during events, ensuring they have the necessaryresources, information, and support for a successful performance.- Address any on-site artist-related issues or concerns as they arise.- Ensure effective communication and coordination with sound technicians to guaranteesmooth operations and optimal sound quality.

Curating and coordinating vendors to sell at pop up markets during Public Disco events through Summer 2023.

- Work with the Head of Events to curate festival programming including performers, food trucks and vendors- Manage relationships with VMF programming partners- Respond to VMF programming inquiries- Support with grant writing and partner reporting- Book artists, curators and performers as needed for various projects and festivals.- Work with operations to design and update policies and systems for smooth operationof VMF event programming- Manage artist onboarding, communication and payment liaising with various VMFdepartments- Manage pre event communication with sound and stage managers to ensure artisttech and green room needs are met and proper equipment rentals have been sourced- Train a programming lead to manage on site during events, liaising with and supporting vendors, performers, curators and event contractors- Work with event partners such as sponsors to ensure their needs are being addressedbefore, during and after events in which you are coordinating- Work with the marketing department to gather and deliver marketing material for events. This may include updating marketing information for events.- Support with miscellaneous event admin and coordination tasks throughout the year- Support with event staff training in relation to delivering event programming- Support with increasing event accessibility- Support with contractor management

O2E Brands is the parent company of three global companies including 1-800-GOT-JUNK?, WOW 1 DAY PAINTING, and Shack Shine and operates in the United States, Canada, and Australia. The head office has 300+ employees, 170+ franchises, and annual revenue exceeds $500M.- Working within a People & Culture department of ~30 people as a Technical Writer providing internal learning content for the business (internal policies, project management, education, values, expectations, software training, leadership development). - Achieved a 85% completion rate for major training modules. - Supported the company’s first LMS implementation (Axonify) and helped with the organization of 20+ hours of training content. - Created a diversity of content from written to video to live facilitation with the tone of the O2E Brand and following brand guidelines- Created 50+ pieces of new learning material utilized by 200+ people. - Designed new workflows to support the build of new content for 20+ departments. Tech Stack: G-Suite, Pow Toons, Rise360, Axonify

Field Guide Finance offers workshops, online learning, mentorship, and consulting to support creatives and social entrepreneurs build sustainable, supportive, and thriving businesses.- Contracted Copywriter & Learning Design Specialist building Field Guide Finance's online learning products and learning experience for 200+ users- Successfully built and launched flagship 6 week Small Biz Finance 101 course in under 6 months.- Copywriting & technical writing (30+ lessons, email templates, glossary, and 20+ worksheets). - Learning Management System coordination (building and designing within Thinkific)- Project management (informing learning design and structure; leveraging Asana and Miro for mapping and async task management).- Community facilitation initiatives (virtual office hours, community board)Tech Stack: Asana, Miro, Thinkific, Shopify, G-SuiteLearn more about Field Guide Finance here 👉 https://fieldguidefinance.ca/

This role operated across learning design, knowledge management, employee engagement & facilitation:- One of three L&D Specialists who reported into the Talent Acquisition Operations team (12 people) that serviced Shopify’s 450+ Talent Acquisition department.- Reduced onboarding time from 6 to 3 weeks by designing, writing, project managing and launching a globally distributed remote onboarding experience that utilized LMS for 300+ new hires and internal transfers joining the Talent Acquisition department.- Partnered with SMEs within the Talent department and reviewed and updated 50+ hours of learning content, including self guided learning, live sessions and shadowing programs.- Facilitated and led onboarding sessions for 300+ new hires & internal transfers like meet & greets, office hours, socials and craft sharing.- Achieved 100% completion rate for primary learning modules and received positive feedback from multiple leaders.- Project managed a large-scale knowledge management and documentation audit for 2,000+ pieces of knowledge content and updated materials the entirety of the Talent Acquisition Dept’s knowledge and workflow library.- Designed and structured an asynchronous feedback loop for subject matter experts to leverage; creating a streamlined and effective way for the department to maintain up to date documentation and knowledge. Surveyed, interviewed and facilitated knowledge gathering sessions with 100+ leaders and senior members to inform a major audit project.- Designed a comms strategy for the Talent Acquisition Operations team to leverage; improving our change management messaging to the business.- Partnered with the Director of Talent Acquisition to plan and execute scale department wide meeting cadences and content.Tech Stack: Degreed, Miro, Asana, G-Suite, Workday, SmartRecruiters, X-Ref, Guru, Certn, Venue, Text Expander, Slack, Figma.

- One of 20 + Recruiters supporting Shopify’s engineering hiring goal of 2021 Engineers in 2021- Responsible for inbound and outbound recruiting, interviewing & evaluating talent, maintaining exceptional candidate experience and partnering effectively with the business to strategically build diverse teams. - Hiring 4-6 Senior Level Engineers and Engineering Managers per month- Scheduled, facilitated and evaluated 20+ hours of interviewing per week. - Facilitated 2-5 recap meetings per week with hiring teams to evaluate candidates. - Completed 20 + hours of weekly recruitment administrative tasks: writing effective interview feedback notes for asynchronous review, regularly communicating with candidates and hiring teams, updating candidate tracking system (SmartRecruiters), booking interviews.- Extended 10+ offers per month; determined compensation, drafted official offers, navigated negotiation conversations and provided immigration support- Coached interviewing contributors within the Engineering department to ensure an unbiased and professional interview process for candidates. - Operating efficiently and timely within a fast-paced full cycle hiring process.Tech Stack: G-Suite, Workday, GoodTime, SmartRecruiters, X-Ref, Guru, Certn, Text Expander, Slack, Mode

Charitable Impact is a 200+ globally distributed fin-tech startup that provides services to support charitable giving through a donor advised fund product, processing over $1.4 billion in charitable donations.- Designed, wrote and launched employee handbooks in 1 month for head offices in Vancouver & Bangalore highlighting company mission & values, employee expectations, employer expectations and working agreements - Developed and facilitated employee onboarding experiences, including IT onboarding, office tour, team meet & greets, welcome lunch and craft sharing sessions; onboarding over 20+ employees in two years. - Created and maintained a system to track 300+ team member celebrations like birthdays, workiversaries and big life events. - Planned and facilitated 100+ team engagement initiatives (virtual and in person) like: company wide semi annual meetings, weekly company huddles, coffee buddies programs, happy hour fridays- Wrote bi-weekly blog posts for our internal intranet touching on different relatable topics for our team during our transition to fully remote at the peak of the pandemic to improve engagement and increased reading rate by 50%.- Supported executing and hosting our semi-annual offsite company parties and offsite team meetings with 100+ in attendance; including venue booking, catering, entertainment, ride shares, IT needs, communicating event details to team members and ensuring accessibility needs.- Managed office operations including: building facilities, meeting rooms, office supplies, evacuation and safety planning, office vendor contracts for appliances, maintenance and services,mail and courier services.Tech Stack: G-Suite, BambooHR, Slack, WordPress, Zoom

Long & McQuade is Canada's biggest music store chain offering a huge selection of musical instruments and music lessons across Canada with an annual revenue of $300 million. - Sourcing, interviewing and contracting appropriate candidates for teaching positions on an ongoing basis.- Managing a teaching staff of 30+ and their student retention rates, performance & growth- Calculating, filing & administrating commission reports and payroll.Scheduling 700+ students into 30+ teacher schedules.- Organizing, booking, advertising & facilitating semi-annual recitals with 500+ in attendance over two weeks- Gathering & reporting lesson centre performance data like retention rates, payment collection, attendance, booking vacancy etc. - Improved payment collection by 90% and attendance rate by 50% in first year of role - Managing and writing social media content, email and newsletter distribution and other various forms of communication. Tech Stack: Microsoft Suite (Email, MS, Excel), DAWS POS scheduling system.

- Receptionist: Music Education Center: 2011-2014- Customer Service/Sales: Band, Print, Keyboard Department: 2011-2014- Customer Service/Sales: Guitar Department: 2010-2014Systematically gained skills and experience in all three departments.

- Building and maintaining company’s website and social media platforms- Managing advertisement and booking/organizing trade shows- Creating marketing materials like brochures, business cards, signs- Building and managing pricing, business practice and marketing tactics- Meeting with clients and documenting meetings, following up consistently leading up to and after the client’s event- Assisting with day of event coordination