Ahmed Elshafie Email & Phone Number

Saudi Arabia

Riyadh, Saudi Arabia

Acting as L3 technical point of escalation for network and security team.Handling tasks distribution among the team.Firewalls administration and operation (PaloAlto, Fortigate).Managing security infrastructure (FortiAnalyzer, FortiAuthenticator, FortiSandbox, FortiMail)Managing secure IPSec connections with bank partners and SSL VPN for Remote users.Securing Publicly published services through FortiWeb.Provide support and changes implementation for Internet and MPLS cloudProvide support for network issues and implement changes according to business needs.Initiate regular proposed enhancements projects and attend discussions meetings with client.

Jeddah, Makkah, Saudi Arabia

Firepower، ASA، and Fortigate Firewalls administration through FMC and ASDMManaging network access through Cisco ISE and Aruba Clear PassWSA proxies management and administrationParticipate in recommending and implementing new security solutionsHandling escalations for critical issues with Cisco TACCompliance with national regularities and authorities

Al-Riyadh Governorate, Saudi Arabia

Responsible for activating new services, including L2VPN, L3VPN, SD-WAN.Core network configuration, including back-hauls, new PE's, and routing domains expansion (OSPF, BGP). Providing high level support for customers, topology change requests, and troubleshooting performance degradation complaints.

Al-Madinah Governorate, Saudi Arabia

I was part of a team responsible for managing all network operations, including data and voice network, this include designing, installing new equipment, and implementing the needed configuration as well as providing support for users.

Ensuring switches, routers and all computer devices works as they should.Troubleshoot and fix network problems that occur and report the needed solutions to management.Installing software, printers and various hardware drivers.

Master'S Degree, Computer Science

Bachelor'S Degree, Computer Science