Senior Customer Success Manager
CurrentKey Achievements:➢ FY22 - 96% Retention Rate ➢ FY23 - 97% Retention Rate
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@ibm.com
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1 phone found area 800
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Mohammed Elsonbaty is listed as Senior Customer Success Manager @ Sprinklr | Driving Value Realization for Organizations through Unified CXM at Sprinklr, a with 2329 employees, based in Dubai, United Arab Emirates. AeroLeads shows a work email signal at ibm.com, phone signal with area code 800, and a matched LinkedIn profile for Mohammed Elsonbaty.
Mohammed Elsonbaty previously worked as Senior Customer Success Manager at Sprinklr and Territory Manager - SaaS Managed Services at Oracle. Mohammed Elsonbaty holds Enterprise Sales & Sales Operations from Ibm Global Sales School.
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Customer-centric Professional with 8+ years of Enterprise Customer Success, Sales & Account Management experience in the IT industry specializing in SaaS Business Applications & Cloud Services across the MEA region. Always focused on retaining, growing the business and increasing customer demand.Passionate about helping organizations to digitally transform their business.Specialties: Business Development, Account Management, Solution Sales, Customer Success, SaaS Solutions, Cloud Services, Digital Transformation, Data & AI, ERP, HCM, CX. ”The views expressed here are my own and do not necessarily represent the views of any organization.“
Listed skills include Sales, Cloud Computing, Solution Selling, B2B, and 28 others.
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Dubai, United Arab Emirates
Key Achievements:➢ FY22 - 96% Retention Rate ➢ FY23 - 97% Retention Rate
Saudi Arabia
Key Achievements:➢ FY20 Q3 - Over achieved quota by 220% ➢ FY21 Q4 - Over achieved quota by 110% Handling named existing accounts (worth a total of $10M+ of SaaS ARR) and delivering Oracle Cloud Services to designated customers across all line of businesses within the different industry verticals across Saudi ArabiaResponsibilities include:• Handling full Sales cycle for generating new business - identification, progression and close. • Frequent travel across the region for customer and partner engagements.• Develop, and maintain business relationship with clients, and business partners during and after sales to ensure relationship continuity.• Work closely with Business Partners to close opportunities.• Progress opportunities in pipeline in alignment with Pre-Sales until deal closure & booking.• Preparing proposals and responding to customer requirements and RFP’s.
Handled the Commercial space across multiple territories and positioned IBM Analytics Solutions to help customer’s take business decisions based on actionable data-driven insights.Responsibilities include:• Define and execute account plans for assigned territory to meet and exceed sales quota.• Ability to understand, articulate, and position the value proposition of Analytics/Cloud based solutions to prospects on both a business and technical level.• Build pipeline through the identification of opportunities and generation of leads using various methods such as F2F meetings, Business Partners, outbound calls, and social/digital methods.• Engage with customer decision makers to align the solution based on business need.• Work closely with Solution Architects, and Product Specialists, to ensure opportunity progression till closure.• Preparing proposals and responding to customer requirements and RFP’s.• Provide accurate pipeline forecast to management on a regular basis.
Other employees you can reach at sprinklr.com. View company contacts for 2329 employees →
Michael De Abreu
Colleague at SprinklrParis, Île-De-France, France
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Sally Baaklini
Colleague at SprinklrDubai, United Arab Emirates
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Prashant Khandelwal
Colleague at SprinklrRajasthan, India
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Anant Ajaideep
Colleague at SprinklrDehradun, Uttarakhand, India
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Arnav Buch
Colleague at SprinklrGurugram, Haryana, India
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Hell King Lucifer
Colleague at SprinklrDelhi, India
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Navjot Kaur
Colleague at SprinklrBengaluru, Karnataka, India
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Patricia Sulliman
Colleague at SprinklrNew York, United States
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Michael Dean
Colleague at SprinklrSan Francisco, California, United States
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Suhad Khalaf
Colleague at SprinklrDubai, United Arab Emirates
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Internationally recognized, certified sales learning program, develops the core and critical skills and capabilities that Sellers need.
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Mohammed Elsonbaty works for Sprinklr.
Mohammed Elsonbaty is listed as Senior Customer Success Manager @ Sprinklr | Driving Value Realization for Organizations through Unified CXM at Sprinklr.
AeroLeads has found 1 work email signal at @ibm.com for Mohammed Elsonbaty at Sprinklr.
AeroLeads has found 1 phone signal(s) with area code 800 for Mohammed Elsonbaty at Sprinklr.
Mohammed Elsonbaty is based in Dubai, United Arab Emirates while working with Sprinklr.
Mohammed Elsonbaty has worked for Sprinklr, Oracle, and Ibm.
Mohammed Elsonbaty's colleagues at Sprinklr include Michael De Abreu, Sally Baaklini, Prashant Khandelwal, Anant Ajaideep, and Arnav Buch.
You can use AeroLeads to view verified contact signals for Mohammed Elsonbaty at Sprinklr, including work email, phone, and LinkedIn data when available.
Mohammed Elsonbaty holds Enterprise Sales & Sales Operations from Ibm Global Sales School.
Mohammed Elsonbaty is listed with skills including Sales, Cloud Computing, Solution Selling, B2B, Lead Generation, Software As A Service, Saas, and Customer Service.
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