Elizabeth Gilmore Email & Phone Number

Led a dynamic and growing data science team. Spearheaded the implementation of cutting-edge analytical tools and facilitated the development of employee skill sets to support team expansion.Instrumental in the creation of strategic products aimed at enhancing healthcare accessibility and equity. Implemented rigorous quality processes aligned with precise business requirements, ensuring the delivery of high-impact solutions.Effectively communicated the value of data science to stakeholders. Efficiently used team resources by distinguishing between questions that require data science techniques and those that can best be addressed by conventional reporting.

Led busy data analytics team who extracted, analyzed, and interpreted data to meet scheduled and ad hoc needs of the organization and government customers. Drove change to processes and procedures so that data was delivered more quickly and in closer alignment with business needs. Mentored team supervisors and coached analysts.Organized cross-departmental solutions to business problems. Executed complex data related projects to drive business decisions. Communicated effectively with stakeholders, including development requirements and briefing on findings. Prioritized multiple work efforts with competing needs.Directed and prioritized ongoing Information Warehouse support, including warehouse changes to better support business needs.

Supervised and mentored a team of analysts who extract, analyze, and interpret data across claims, patient, and provider systems to address issues such as medical utilization, opportunities for organizational efficiencies, and organizational performance against service standards.Provided ongoing Information Warehouse support, including recommending warehouse changes to better support business needs, providing training for users, and overseeing development of self-service tools.

Arlington, Va

Used SAS (Base and Macro), SQL, JCL, and Business Objects to manipulate millions of rows of data extracted from relational databases and prepare complex ad hoc reports for external customers, often under tight deadlines. Analyzed data for sense, consistency, and accuracy. Directed workflow when department manager was unavailable. Mentored team members on SAS code, advanced Business Objects techniques, complex data extraction methods, and trouble-shooting error messages and unexpected values.Assisted clients with technical support, including access issues, developing data queries, and understanding report specifications. Facilitated web-based and leader-led training sessions for clients. Updated and developed training material as needed.Detected differences between data pulled using production data set versus Business Objects Universe, troubleshot cause, developed and tested solution, and trained team members on new methodology.Identified need to update department's standard Business Objects query offerings for clients, and led project to update queries.Developed methodologies to pull complex reports in Business Objects instead of SAS, allowing department to pull data more quickly and with fewer analyst hours.

Arlington, Va

Howell, Mi

Analyzed profitability, loss ratio, production, retention, and marketing initiatives to identify trends, root causes and plans for improvement. Reported findings to Chief Operating Officer of Personal Lines. Met with key agents to present tailored action plans and ensure they understood company's risk direction and underwriting standards.Evaluated ex gratia requests and made recommendations to management. Resolved escalated customer service matters. Addressed complaints received by Michigan Insurance Bureau.Audited underwriting of accounts with large losses.

Instructed section of calculus. Planned lessons and classroom activities. Prepared and graded assignments and exams.Coached individuals and groups of students at weekly calculus help sessions.

Fort Meade, Md

Cleared Top Secret (TS)/Sensitive Compartmented Information (SCI). Passed Agency Special Background Investigation (SBI) and polygraph, April 2005.Developed applications in the C language to evaluate the security of AES and other codebooks (including CAST and DES) against nonstandard attacks. Researched the effect of cache behavior on algorithm speed. Used statistics and knowledge of crypto systems to evaluate security. Wrote classified internal paper.

Masters, Information Technology, 4.0

Focused on Health Information Technology, Business Information Systems, and Software Engineering.

Bachelor Of Science, Mathematics

Activities and Societies: Phi Beta Kappa, Pi Mu Epsilon Math Honor Society, Pi Eta Sigma Freshman Honor Society, Intercollegiate Cross.