• Planned, implemented, and led a high quality, safe, and enriching after school program that meets the social, emotional, and behavioral needs of children• Reviewed applicants for professional, managerial, and staff positions• Conducted background check for prospective employees • Retain employee files while staying sensitive to protected information• Managed program staffs to develop an enjoyable and age-appropriate curriculum • Managed the availability of staffers, facility accessibility, payroll, procurement, and other logistics• Recognized and responded appropriately in emergencies• Completed additional duties as assigned by supervisor

• Administered safe and smooth operation of all activities, conducted routine safety checks during COVID-19 in amenity spaces• Managed company’s COVE app in making, deleting, and editing reservations for residents to use amenity spaces (COVID)• Directed supervision and safety of all individuals and addressed customer service to all pool patrons by exemplifying a positive attitude and exceeding need of patrons

• Reimagined 100+ PCs from Windows 7 to Windows 10 and conducted in deploying them• Executed remote desktop connections for 50+ PCs to download essential apps• Operated and organized office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers through assisting supervisor with ticket requests

• Analyzed and performed internal data entry through Microsoft Excel; utilized research results to improve marketing strategy• Gathered and simplify substantial amounts of data into a PowerPoint presentation (10 slides)• Devised and managed in increasing engagement on organization’s business accounts, such as Instagram, Facebook and assisted director in finding potential investors on LinkedIn

• Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers• Sort, distribute incoming mail, light filing• Perform data entry on Microsoft Word and Microsoft Excel• Managed and did inventory control on office supplies such as printing paper, ink, pens, paper clips, staplers, files, and folders, etc.• Researched and summarized a one pager on new software called Envoy and addressed the comparison of all features in a company meeting