Elvedin Hasicic Email & Phone Number

Global

United States

* Oversee the planning, implementation and tracking of short-term and long-term projects.* Plan the work schedule, determine manpower levels, and arrange for the assignment of project employees.* Ensure that all work and service calls are completed on-time, within scope and within budget. Promptly notify clients if there will be any delays.* Create and maintain projects in Infor. Coordinate turning over from sales or customer account management to consulting.* Maintain and update client information including details of their system components in Infor. Assist in standardizing organizational systems for work administration.* Maintain a schedule of open projects/work including the status for daily review and for the weekly professional services meeting.* Regularly communicate with client on the status and progress of their project both via telephone and follow up via email. This includes timely communication regarding unforeseen circumstances that will bring project hours over original estimate.* Analyze and resolve issues that have the potential to jeopardize performance and/or ability to meet agreed upon deliverable.* Make adjustments when necessary to meet expectations of clients.* Coordinate internal resources and third parties/vendors for the successful execution of projects.* Follow up with clients after service calls to ensure clients’ satisfaction.* Schedule and lead weekly project management meetings with the implementation team to identify project status, needs and issues.* Extensive written and verbal communications on all aspects of the project.

United States

*Responsible for inside sales of Safety Zone products by reaching out to customer via phone, email, or fax.* Supported outside sales reps and rep groups with inside sales as well as with order entry, confirmations, samples, pricing, returns, credits, freight claims, back-order reports, sales reports or any other sales administration functions including bids and sales analysis. *Reviewed, analyzed, chose, priced and organized bids and contracts during the bids season and throughout the year.*Handled heavy incoming call volume and answered customer inquiries via telephone or email and perform. all duties in an accurate and timely manner.*Assisted and supported purchasing department and inventory demand forecasting.*Provided recommendations regarding the improvement of customer’s sales and sales procedures.*Partnered with outside sales reps as well as rep groups to meet and exceed customer’s service expectations.*Followed price guidelines and demand forecast to ensure healthy margins and analyzed inventory to assure good stock.*Resolved back order issues prior to release orders.*Analyzed sales on weekly, monthly, quarterly and annual basis to improve sales.*Provided to customers proposals, price quotes, and contract pricing as well as bids.

United States

*Responsible for monthly accounting entries.*Meeting deadlines for Financial Statements on monthly basis.*Prepare month end and review and analyze monthly financial statements.*Prepare invoices for payments every month assigning account numbers.*Accrue all necessary expenses and calculation of bad debt.*Record wire transfers, cash transactions, bank fees and misc.*Managed and analyzed transaction and billing discrepancies.*Assist with processing and recording Payroll, payroll accrual, 401K, commissions and post journal entries.*Assist HR with payroll, benefits, leave of absence etc.*Record aging, distribution, unearned income, cash, for Circulations.*Record payments, billing, revenue, unearned income and aging for Advertising.*Perform Bank Reconciliation for 60 locations/bank accounts.*Assist Corporate Accounting Supervisor in preparing Corporate forecast by cost center.*Analyze total Corporate expenses, including comparisons to forecasted results and trended results.*Support Assistant Controller on daily basis.*Assisted with budget preparation.

United States

* Assisted Marketing team with web development and monthly email blasts.* Performed web research supporting marketing team and creating ideas.* Provided customer service by answering heavy value customer calls especially during Christmas time.* Helped customers with lost orders and returns as well as solving customer account disputes and charges.* Interpreted customer’s accounts and credits and their history as well as collections and refunds.* Supervise staff of three employees and assign duties as well as train and give instructions.* Create employee manual for ecommerce steps for processing orders, returns, canceled and rejected orders. * Manage weekly schedule and approve time off including vacation time.* Evaluate employee’s performance and resolve complaints and discipline.* Organize and schedule meetings for training, updates and motivation.* Interview, Hire, and Train-Determine the duties to be performed and select the best-qualified candidate.* Give employees instructions on customer service.* Process orders, returns, and exchanges-send the returns to vendors when necessary to get credit.* Analyze and improve monthly sales by utilizing Google Analytics and monthly sales report.* Prepare monthly reports on sales and units sold as well as returns and canceled orders.* Analyze quarterly sales vs. returns and canceled orders and unrealized totals.* Enter daily report on sales, cancels, returns, and units sold.

United States

* Reviewed and processed Billing, Invoicing Accounts Receivable & Payable (QuickBooks and Excel).* Reviewed undocumented charges, and trips purchased with company’s credit card.* Bank Statements Reconciliation (QuickBooks). * Process and authorize expense reports.* Monthly, Quarterly, & Annual Financial Performance Reporting - Axys/Excel Accounting Software.* Prepare financial statements for monthly and quarterly reports.* Made sure that financial reporting meets the compliance needs of internal and external users.* Prepare and distribute monthly and quarterly client reports and management fee processing.* Quarterly Broker Reconciliation.* Monthly reconciliation of accounts and research of discrepancies.* Process daily trades and trade reconciliation.* Trade matching and troubleshooting near matches.* Setting up new securities.* Monitor and control financial transactions using Axys and Moxy Accounting Software.* Prepared “how to” procedures for Axys, Moxy, and Bloomberg software using excel.* Process of security reorganizations and corporate actions.* Daily custodial download and price file updates. * Three years of experience in Moxy/Axys/BBH/SWIFT/REX/Dataport/DTC/Overnight batch cycles.* Appraisal Reports prepared for monthly and quarterly reports as well as per managers requests.* Creating and sending out daily trade blotters.* Compliance-ensured that investment guidelines were followed as directed by clients using GAAP.* Supported portfolio managers and analysts. * Interacted with control team, portfolio managers, and analysts.

United States

* Executive Assistant to the CEO of the company.* Provided operational assistance to CFO and Controller.* Initiated and maintained communications between traveling staff as well as office staff.* Performed data entry and helped with transaction reconciliations.* Answered phones and greeted customers. * Produce and coordinate emails and regular mail.* Respond to all inquiries and work closely with clients.* Scheduled, organized and coordinated meetings and travel arrangements as well as reservations and event planning.* Tracked and processed employees’ mileage, travel, and credit card reimbursements. * Maintained Calendar, records and logs and assisted in maintaining general files.* Sort, screen and distribute all mail.* Monitored office inventory and ordered office supplies, daily lunch for office staff.* Used company’s credit card to order office supplies, daily lunch and any staff needs.* Assist with special projects.* Bank deposits and Post Office visits.* Monitored keyless entry for the building including issuing and canceling new access cards.* Maintained and updated portfolio accounts using accounting software (Advent-Axys).* On site control of company's servers and network.* Responsible for new employee system accounts, connection to network drives, and Outlook set up.* Proofread reports and proposals.* Review outgoing material for accuracy and completeness.* Run reports using Axys accounting software.

Bachelor'S Degree, Accounting

Associate'S Degree, Information Technology

Associate'S Degree, General Studies