Consult with clients to determine objectives and requirements for events, offering recommendations based on comprehensive industry knowledge.Promptly respond to inquiries with personalized feedback based on individual client needs, company-wide availability and cross-departmental resources via email and over the phone. Compose and deliver proposals based on client-specific details gathered during initial consultation in a time-efficient manner and readily modifying invoices as needed.Schedule and conduct in person tastings for clients, providing a customized experience and discussing all elements of the individual event including outside vendor coordination.Manage sales logistics including contracts, payment plan development and collection.Create event activity plans with internal departments through bi-weekly management meetings.Supervised catering operations including coordinating staff and rental equipment, set-up, service, breakdown and cleanup ensuring events progress according to schedule.Enforce professional service standards at events while maintaining customer satisfaction.Thrive in high-stress environments (weddings, business events, pandemic).Develop and execute problem solving solutions to any challenges that arise the day of the event.Encourage sales by building and sustaining beneficial relationships with vendors in the local industry.

Perform as a welcoming and knowledgeable first point of contact for candidates, contractors, clients, and vendors in person and over the phone ensuring a positive company image.Answer 75+ calls a day, efficiently directing each individual to the respective recipients, providing solutions to inquiries as needed.Prepare, format and distribute weekly Business Intelligence reports to the Wisconsin Managing Director and sales/recruiting staff in a consistent and time-effective manner.Trusted as the only Administrative Assistant within a 13 branch region to run and distribute SSAS data to the sales staff on behalf of the Regional Vice President on a bi-monthly basis.Serve as the single point of contact in the district to compile, organize and deliver in-depth prospective client packets for executives and Account Managers.Demonstrate proficient Excel skills by utilizing tools, such as formulas and conditional formatting, to automate spreadsheets ensuring data accuracy.Schedule and coordinate meetings, appointments and travel arrangements for Vice Presidents, Directors, Account Managers, and Technical Recruiters.Organize statewide quarterly and annual events for internal employees while adhering to budgets and complying with deadlines.Authorized to administer time sensitive employment onboarding processes, including Form I-9, Employment Eligibility Verification, while simultaneously processing confidential documents with professional discretion.Aid in the training of incoming Administrative Assistants within the district and provide temporary support for offices experiencing Administrative Assistant turnover.Work station setup for new employees, including PC configuration and Cisco phone installation, while tracking and reporting hardware inventory to Apex corporate headquarters.Maintain inventory and organization of general office supplies with a personal touch based on employee preferences.

Trained new employees in company culture, product knowledge and preparation procedures with positive reinforcement, respect and encouragement. Developed positive relationships with members of the community through efficient and personable customer service. Gained product knowledge to provide recommendations for customers based on their preferences. Worked flexible schedule to accommodate changing customer levels. Prepared and served food with speed, quality and consistency in compliance with café recipes. Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and turbo ovens.

Managed a catalog indexing system of all merchandise in the store. Demonstrated refined communication and people skills by answering product related questions in person and over the phone. Performed ongoing tasks including receiving, processing, and stocking products, organizing floor displays and maintaining inventory.

Repaired, tested, packaged and shipped over 800 recalled computer forensic devices with minimal supervision. Adhered to and completed all tasks by a set deadline. Maintained a detailed book of each device and presented material to supervisor on a weekly basis.