Elyse Halvorson, Aic-M Email & Phone Number

United States

First party commercial property senior claims examiner licensed in multiple states. Solely handle housing authority and affordable housing commercial property claims of all magnitudes.

Cheshire, Connecticut, United States

First party commercial property claims examiner licensed in multiple states. Handle housing authority and affordable housing commercial property claims.

Meriden, Connecticut, United States

Commercial property claim consultant for Meriden office and Advocate team in general. Performed claim audits and advocated for insured with carriers. Assisted senior colleagues with creating excel spreadsheets transposing loss runs for General Liability, Workers Comp, Professional Liability, Auto and Commercial Property. Provided administrative assistance to senior vice president of claims and regional risk control director. Worked with a team and developed a white paper outlining USI protocol for Cyber Loss Claim Reporting. Assisted analytics in creating forecast models, loss run analysis and CAT modeling. Assisted risk control with Property Valuations.

Connecticut

Adjust first party commercial property losses up to $100,000.00 while adhering to state compliance. Coordinated with the insured, outside damage specialists, third party vendors, and contractors to restore the insureds damaged property within the limits and coverage of their policy. Presented complex claims and participated in group discussion at claimconsulting meetings.

Windsor, Connecticut, United States

Inside adjuster on first party homeowner property losses up to $100,000.00 and occasionally exceeding $100,000 while adhering to state compliance. Coordinated with the insured, outside damage specialists, third party vendors, and contractors to restore the insureds damaged property within the limits and coverage of their policy. Mentored new hires and low performing colleagues on file quality, compliance and customer service. Developed learning bursts for vendor utilization, Xactimate Contents and State Compliance. 2018 Discover Leadership Program Graduate. Assisted team leader with claim escalations, daily meetings and claim consultations. Developed white paper for content handling, investigation and vendor utilization.

Windsor, Connecticut, United States

Call center representative taking inbound first notice of loss claims for personal and commercial auto and property. Consistently recognized for customer loyalty and call quality.

Windsor, Ct

First point of contact for clients in person and via phone. Responsible for receiving and filing lab results and medical records, accounts receivable, appointment scheduling, opening and closing office. Demonstrated ability to remain calm in emergency and sensitive situations. Trained new front desk staff and supervised existing front desk staff.

East Hartford, Ct

First point of contact for clients via in person and phone. Responsible for receiving and filing lab results and medical records, accounts receivable, appointment scheduling, opening and closing office. Audited medical records against invoices for accuracy. Front Desk Trainer.