Elyse Kimberley, Capm Email & Phone Number

San Mateo, California, US

SaaS: SurveyMonkey market research and CX software.

Sherman Oaks, CA, US

Maintain business growth momentum and perform client experience quality assurance for a bookkeeping and accounting company. Collaborate with SEO specialist to maximize online presence at minimal cost, monitor and improve workflow processes, model high-level service standards, and monitor and report work performance information. Responsible for all.

Seasonal position at an outdoor ice-skating rink. Managed all back office and cash operations. Setup office at season start and closed office at season end. Processed bi-weekly payroll, counted daily cash sales, and prepared daily bank deposits. Managed accounts receivable and payable,implemented and maintained paper filing system, answered emails, phone.

Lisle, Illinois, US

Provided safe, reliable home-to-school and field trip transportation for special-needs students within the Las Virgenes School District. Performed daily bus housekeeping and maintained excellent passenger control for safe transport. Checked bus mechanical systems daily during pre and post trip inspections to ensure safe and legal vehicle operation..

Burbank, California, US

Maintained library of physical and digital video, film, and audio elements and staged elements for broadcast. Heavy data entry, filing, and interactions with stakeholders at all organizational levels across many departments and externally, via phone, e-mail, and in person. Required technical knowledge of video formats and post-production processes. Heavily.

Supervised CSRs who received customer issues via e-mail, fax, mail and inbound phone queue. Monitored their case documentation and follow-up to ensure thorough and timely resolutions. Handled escalated issues. Assisted Manager with special projects. Required in-depth understanding of products and services related to armored transportation and cash vault.

Provided creative and administrative support to the President of a promotional products distributor. Supported the President’s VIP clients' marketing strategies with creative merchandising applications. Implemented numerous merchandising programs for companies such as Honda, The Los Angeles Times, NAACP and SGI. Implemented and maintained clients’ branded.

Performed professional and personal administrative functions for the President and his wife. Converted hand-written ledger and other accounting practices to Quickbooks, including A/P, A/R, payroll, bank reconciliation, etc. Acted as office Bookkeeper and liaison with contracted CPA. Performed primary Receptionist duties at front desk and answered.

High School Diploma

Capm, Project Management