Elyse Richards-West Email & Phone Number

Working with a range of athletic and rehabilitation clients of all ages, implementing evidence-based exercise programming to achieve client goals.

Creates and administers evidence-based strength and conditioning programming to sub-elite youth basketball athletes. Leads a medium-sized team of junior interns, providing constructive feedback on technical knowledge and coaching strategies. Communicates with a supporting team of Physiotherapists and Exercise Physiologists to maintain athlete wellbeing.

Victoria, Australia

Coaches ALP 6 athletes with experience coaching Division 1 and 2 athletes throughout the entire ALP program. Creates effective training, strength, and conditioning programs for each athlete, considering factors such as ability, injury, and events. Teaches correct skill technique using a variety of informed strategies, including physical preparation, drills, demonstrations, and spotting. Nurtures every athlete’s physical, mental, and emotional growth by creating a positive and supportive environment.

Intermediate Gymnastics Judge, officiating in WAG ALP competitive events across Victoria. Consistent employment fair and ethical judging practices. Extensive knowledge of Code of Points including skill names, ideal execution, common and relevant errors and value of deductions applicable to each skill. Works collaboratively with other judges to ensure accuracy and fairness in score calculation and competition results.

Engaged with members on a daily basis to facilitate payment of fees, allocation of classes and settlement of grievances amongst other duties. Contacted and consulted with prospective club members to present membership options and costs. Organised payments into charge categories, generated invoices and receipts and managed EFTPOS payments. Resolved queries and complaints via email, phone and general correspondence.

Delivered patient-centred exercise prescription, ensuring correct technical execution and the provision of appropriate feedback. Monitored patient condition throughout sessions and assessed for the occurrence of contraindications to exercise. Conducted group therapy sessions appropriate to all participants and effectively executed exercise progressions and regressions where necessary. Collaborated with supervising Exercise Physiologists to create exercise prescription to manage individual patient conditions. Reported patient sessions in medical record software, using appropriate and thorough communication to ensure the continuation of care. Maintained and stored exercise equipment, surveilling and reporting on any faults.

Managed all daily store operations. Contributed to the achievement of store KPI targets, through shift goal setting and management. Delegated tasks to food and customer service team members and supported the completion of the allocated tasks. Ensured customer satisfaction and managed any complaints in an appropriate and friendly manner. Maintained optimal product stock, minimised wastage and calculated amount of product required from suppliers on a daily basis. Conducted coaching and gave recognition where appropriate to staff each shift. Trained new staff in all areas of the store.

Provided efficient and friendly customer service in both high volume and fast-paced operations. Assembled and packed customer orders, ensuring accuracy and timeliness. Processed customer orders and performed transactions using POS and EFTPOS systems. Developed extensive menu knowledge, answered questions regarding menu items. Increased sales through techniques including up-selling and suggestive selling.

Master Of Clinical Exercise Physiology

Bachelor Of Sport And Exercise Science

Activities and Societies: Golden Key International Honour Society Member

Certificate Iv In Leadership And Management

Certificate Iii In Hospitality

Victorian Certificate Of Education, 12

Activities and Societies: Senior College Sport Captain