Emilie F. Email & Phone Number

United Arab Emirates

Dubai, United Arab Emirates

Dubai

• Responsible for achieving and excelling set targets to meet the objective of achieving overall station budget of the current overall financial year.
• Responsible for regional accountability.
• Protecting existing top accounts, constantly exploit any new opportunities of sales by creating maximum awareness of QR services.
• Handling premium top accounts and serve as lead representative to all foreign embassies.
• Offering quality of service to trade/corporate clients; keeping them updated on all the information about Qatar Airways and providing the management with the relevant market intelligence.
• Investigate and report all potential concerns for company feedback i.e. other airline practices, political or economic influence.

Doha Qatar

Accountable for proactively soliciting and managing Transient/Group/Catering/ExtendedStay related opportunities within assigned segments, industries and territories with significant revenue potential. Aligns customer profile with the appropriate product. Achieves personal and team related revenue goals. Ensures business turned over properly and in a timely.

Al Wahda Street West Bay Doha Qatar

Responsible for developing a working knowledge of all departments in the hotel and their dependence and interaction with the Sales Department. Responsible for learning how to drive customer loyalty by delivering service excellence throughout each customer experience. Learn to proactively prospect for the target customer of the property (e.g., group.

Cebu City, Philippines

• Develops/ Maintains new & existing clients through effective planning of sales call and strategizing negotiations
• Entertains prospective clients inside/outside the hotel to promote goodwill and solicit business
• Maintains an updated list of their clients with all pertinent info and regularly visit/ calls them to build rapport
• Builds up a professional rapport with the client when monitoring concerns for the guarantee of their booking
• Attends to any appreciation / concern/ comment / complaint of the client & brings it up to concerned authorities
• Double check all the details of their contract for the protection of the client and the hotel

Cebu City Philippines

• Do outbound calls
• Handle American Diabetes Association account
• Convince clients to send risk tests to their houses and just simply place stamps and whatever donations they can offer they can send the risk tests back to our office
• Giving full attention to what other people are saying, taking time understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Responsible for building customer relationships through conducting survey and customer service calls to existing and potential customers to promote and market the product.
• Abiding by established quality and regulatory guidelines as well as follow call scripts to adhere to Federal regulations and department quality requirements.

Cebu City, Philippines

* Converse with customer to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required.* Book package tours for clients.* Plan, describe, arrange, and sell itinerary tour packages and promotional travel incentives offered by various travel carriers.* Provide customer with brochures and publications.

Bachelor'S Degree, Mass Communication - Broadcasting And Journalism

Activities and Societies: CEBU DAILY NEWS internship program Journalist May 2003 CEBU CATHOLIC TELEVISION NETWORK internship program.

High School