Emily Rodriguez Email & Phone Number

Lombard, Illinois, United States

Oakland, California, United States

Berkeley, California, United States

Glendale Heights, Illinois, United States

-Manage cases and maintain files for 12-16 families, provide early childhood home visiting services and family support for primarily immigrant families.-Educate and coach families on child development and positive parenting skills.-Document home visits, review and revise specialized service plan for families on weekly basis in collaboration with supervisor.-Develop positive relationships with families using strengths-based techniques to empower and foster growth to achieve personal/family goals.-Engage in community outreach to reach wider service area of potential participants for program.

Aurora, Il

o Handle approximately 75+ phone calls daily and resolve customer questions, requests, or complaints while maintaining professional and positive demeanoro Process customer payments, run sales reports, and perform account reconciliationo Process company mail or paperwork, scan and upload documents to company database, QQAnalysto Collaborate with coworkers to ensure task completion and frequently communicate in person, over the phone, or via email with insurance companies and coworkers

Geneva, Il

• Reformatted and updated organization’s website• Assisted with parent-child programs, working primarily with Latinx communities in Aurora, IL• Updated and categorized inventory of materials and supplies• Answered questions on the phone and in person about the organization, programs, and events

• Conducted database research, gathered articles to analyze, and read academic sources to establish background knowledge• Coded 22 primary sources, extracted relevant information, and formulated conclusions to our research question• Created research poster with findings and presented at the Undergraduate Research Symposium

• Coordinated trips for employees, including hotels, planes, rental cars, etc.• Collaborated daily with two other student assistants on assigned projects • Maintained company database by adding and sorting documents electronically

Bachelor Of Science - Bs, Psychology, 2.97

Activities and Societies: FUSE, Vice President - RSO for LGBTQ+ students of color to build community

Education record