Ema Gerovac Email and Phone Number
My name is Ema Gerovac, and I have decided to start Artefact to create a place for great user research and experience strategy. With over a decade of experience in this field, I'm genuinely passionate about understanding users and their needs to create top-notch products and services. My main focus is on doing:1. User research & market insights - conducting thorough research to inform your business decisions effectively2. Product & service creation - assisting in ideation, workshops, and bringing concepts to life3. Brand strategy & experience - creating great brand stories and enriching customer experiencesMy background in design fuels my creativity, especially during brainstorming sessions, while my experience in leading teams and sales helps me navigate the business side of things with ease. I've even delved into behavioral science through coursework, and I'm eager to dive deeper with a Master's degree someday.I've had the pleasure of working on exciting projects for big names like HP, Corona, Boehringer Ingelheim, The Times, and more. I am also a problem-solution mentor for startups Bird and Nucqleus.
Artefact
View- Website:
- gerovacema.com
- Employees:
- 1
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Founder | User Researcher And Experience ConsultantArtefactCroatia -
Co-Founder | Unlocking Business Growth Through ResearchRp Collective Aug 2024 - Present• Customer Research: Designing and overseeing research projects that uncover customer behaviors, preferences, and motivations to reveal the 'why' behind business decisions.• Strategic Guidance: Translating insights into tailored strategies to refine branding, product development, pricing, and operational efficiency.• Innovation Partner: Collaborating with startups, VCs, and established businesses to prioritize challenges, identify growth opportunities, and drive scalable… Show more • Customer Research: Designing and overseeing research projects that uncover customer behaviors, preferences, and motivations to reveal the 'why' behind business decisions.• Strategic Guidance: Translating insights into tailored strategies to refine branding, product development, pricing, and operational efficiency.• Innovation Partner: Collaborating with startups, VCs, and established businesses to prioritize challenges, identify growth opportunities, and drive scalable innovation.• Methodology Expertise: Leveraging proven techniques like ethnographic studies, usability testing, and A/B testing to ensure decisions are data-driven and impactful.• Value Creation: Delivering actionable roadmaps that align with customer needs and market opportunities, providing more than just data. Show less -
Founder | User Researcher And Experience ConsultantArtefact Mar 2024 - Present1. User research & market insights - conducting thorough research to inform your business decisions effectively2. Product & service creation - assisting in ideation, workshops, and bringing concepts to life3. Brand strategy & experience - creating great brand stories and enriching customer experiences -
Core Business Development MentorBird Incubator Aug 2023 - Present -
Mentor For Strategy, User Research, Service Design And Creative SolutionsNuqleus Nov 2023 - Present -
Product Strategy & User Research Team LeadQ Agency Jul 2021 - Mar 2024- setting up a complete new service line within a typically IT development business - leading digital strategy projects from client in diverse industries (Pharma, fintech, startups...)- working on sales pitches and getting the client deals- business development and delivery in the area of customer experience, digital and technology for large corporate clients and organizations- team management- service line profit and loss responsibility- digital industry advocate… Show more - setting up a complete new service line within a typically IT development business - leading digital strategy projects from client in diverse industries (Pharma, fintech, startups...)- working on sales pitches and getting the client deals- business development and delivery in the area of customer experience, digital and technology for large corporate clients and organizations- team management- service line profit and loss responsibility- digital industry advocate, corporate mindset shifting- collaboration with London office Show less -
Senior Product StrategistQ Agency Oct 2020 - Jul 2021Zagreb, CroatiaAs a strategist and researcher in Q, I am turning the problem into a plan by writing actionable project briefs; grounded in data and elevated by insights.What is Q? #1 fastest growing software agency in Europe#an award-winning software and design agency.#helps global brands and startups build digital products and scale teams.With 195 full-time experts, we provide services and solutions to cover all phases of the digital product life-cycle. Working in various… Show more As a strategist and researcher in Q, I am turning the problem into a plan by writing actionable project briefs; grounded in data and elevated by insights.What is Q? #1 fastest growing software agency in Europe#an award-winning software and design agency.#helps global brands and startups build digital products and scale teams.With 195 full-time experts, we provide services and solutions to cover all phases of the digital product life-cycle. Working in various industries across 20 countries worldwide, we exceed our boundaries each day. Show less -
StrategistNative Design Aug 2018 - Aug 2020London, United Kingdomethnographic research / strategy / creative consultancy / UX / CX / project management Native is an independent design company working with businesses to deliver exceptional financial performance for all stakeholders. We work across a fusion of world-class capabilities to deliver from insight to launch. We have developed valuable IP and unique growth strategies and have added billions to the value of our clients and their businesses. - creating/developing the innovation and new… Show more ethnographic research / strategy / creative consultancy / UX / CX / project management Native is an independent design company working with businesses to deliver exceptional financial performance for all stakeholders. We work across a fusion of world-class capabilities to deliver from insight to launch. We have developed valuable IP and unique growth strategies and have added billions to the value of our clients and their businesses. - creating/developing the innovation and new product concepts for clients portfolio - market analysis, comparative product and service analysis- trend reporting (social, eco, tech, etc.)- qualitative etnographic research- create opportunity spaces, frameworks and strategic drivers- taking part in the CMF development of projects- detailed concept validation- project management Show less -
Creative StrategistStudio 3Lhd Aug 2016 - Jul 2018Zagreb, Croatiawww.3lhd.comresearch / strategy / creative consultancy / CMF / FF&E- working as a strategic part of architectural team on hospitality and F&B projects- combining design knowledge with design strategy methods to guide early stages of architectural planning in hospitality space- setting architectural design language, user touch points and experiences in the architectural space- planning and conducting ethnographic research studies, analysing field data, and clearly… Show more www.3lhd.comresearch / strategy / creative consultancy / CMF / FF&E- working as a strategic part of architectural team on hospitality and F&B projects- combining design knowledge with design strategy methods to guide early stages of architectural planning in hospitality space- setting architectural design language, user touch points and experiences in the architectural space- planning and conducting ethnographic research studies, analysing field data, and clearly communicating actionable insights and opportunities for design and innovation- developing vision sessions, workshops and interviews- creating FF&E and CMF mood boards and material boards- creating verbal, written, and visual communications, with a particular emphasis on problem framing, visual storytelling, and information design- creating client presentations (images, infographics, copyright, etc)- setting creative direction for 3D project presentationProjects:Kupari Hotel Resort, Restaurant L, Restaurant 360, Ilica courtyards, Belvedere Hotel, Buzanova residential building website, Libertas Shopping Centre, Outdoor furniture collection Umomoku, Lightning collection Root&BoRoot Show less -
Freelance CreativeThe One Off May 2018 - Jun 2018London, United Kingdomwww.theoneoff.comProjects: Sofa.com, Samsung, TK Maxx, Homesense -
Creative Strategist And ConsultantEma | Artefact 2017 - 2018London / Zagrebcreative direction / creative strategy / multidisciplinary design - working as a self-employed multidisciplinary designer in the field of design experiences, branding and creative direction for F&B, hospitality and event industry- combining the knowledge of strategy and design to get the best results for the client and the project- using strategy methods to conduct valid insights that can guide creative solutions- working in project management, strategy, design and team… Show more creative direction / creative strategy / multidisciplinary design - working as a self-employed multidisciplinary designer in the field of design experiences, branding and creative direction for F&B, hospitality and event industry- combining the knowledge of strategy and design to get the best results for the client and the project- using strategy methods to conduct valid insights that can guide creative solutions- working in project management, strategy, design and team coordination site of the project- leading the multidisciplinary teams- working with clients such as Swoon, Sofa.com, Samsung, 3LHD, Croatian Touristic Board, Lauba restaurant&gallery... Show less
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Curator And Organiser Of Food Design Programme 2017.Zagreb Design Week Sep 2016 - May 2017ZagrebOrganisation and curation of the first Food design programme in Croatia during Zagreb Design Week 2017. -
Branding StrategistSuperfutures Architecture & Design Mar 2016 - Aug 2016www.superfutures.co.ukWorking on:Brand strategy, brand identity, packagingProjects:Restaurant Fucina, Fast food concept PokeIt, Beyond Bread, Stock Burger -
Design InternBompas & Parr Studio Ltd Oct 2015 - Dec 2015London, United KingdomFirst British Museum of Food -
Branding DesignerHorseland, Hrvoje Dumančić Jan 2014 - Jan 2015graphic design (posters, catalogues, presentations)
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Spatial And Product DesignerBrigada* Jul 2014 - Aug 2014http://www.brigada.hrProject:Nike POS
Ema Gerovac Education Details
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Graphic Branding And Identity -
School Of Design ZagrebIndustrial And Product Design -
School Of Design ZagrebIndustrial And Product Design -
Xviii Gimnazija
Frequently Asked Questions about Ema Gerovac
What company does Ema Gerovac work for?
Ema Gerovac works for Artefact
What is Ema Gerovac's role at the current company?
Ema Gerovac's current role is Founder | User Researcher and Experience Consultant.
What schools did Ema Gerovac attend?
Ema Gerovac attended University Of The Arts London, School Of Design Zagreb, School Of Design Zagreb, Xviii Gimnazija.
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