Ema Smith Email & Phone Number

San Diego, California, United States

Recommends and implements policies, procedures and guidelinesProvides support for direct marketing strategies as neededParticipates in planning and execution of processes and proceduresStreamlines efficiencies throughout the department as neededConducts quality assurance testingGenerates daily, weekly, monthly, quarterly and annual statistical reportsOversees day-to-day integrity of database and database proceduresInputs dataConducts weekly and monthly auditsIdentifies and eliminates duplicate recordsArchives records and maintains user security settingsImplements quality control mechanismsManages data acquisitions such as direct marketing lists

San Diego County, California, United States

Selling and providing information about tickets, tours and programs.Selling and providing information about memberships, yearly passes, magazine subscriptions and associated events.Responding to Customer Service inquiresProcessing payments and refundsManage and organize reservation and membership records, as well as toursDirect and plan special projects

Create and manage reservation schedules as well employee schedulesHandling elevated complaints/concerns from clientsBookkeeping Placing orders on a weekly basisSetting goals for consultants on a weekly basis as well as monthly goalsGenerating monthly reports for sales as well as performance review for each consultantInterviewing potential consultantsProviding great customer service to each client

San Diego, California, United States

Recommended beauty products based on client's concernOrganized eventsWorked with a team to achieve goalsCash handling and POS system knowledgeCustomer Service