• Develop the overall applications plan with the different stakeholders to meet the business and overall IT requirements.• Develop the annual applications budget and monitor its implementation while promptly addressing any variances.• Set objectives for subordinates and provide guidance and support towards their achievement.• Oversee the delivery of software and reporting development initiatives making sure they are aligned with the plan, business requirements and the overall IT strategy.• Manage the delivery of an efficient applications support service within established quality standards and timelines.• Review the performance of the applications department, identify areas for improvement and work towards their achievement.• Develop processes and procedures within the department to facilitate the achievement of work in an efficient manner.• Evaluate the team’s performance and recommend training and development initiatives to attain a competent and skilled team.