Director of Human Resourves

• Develop HR Team within the region – build HR capability at HRM/HRC and line manager level• Review capability/GAP analysis and develop appropriate response programs• Work with RGM to develop regional succession plans and identify high potentials• Ensure compliance with IHG HR policies and standards• Coordinate TQM training and facilitate implementation• Ensure appropriate hotel-based support and training for brand essence• Coordinate regular staff surveys and analyze the results, ensuring action plans are implemented - analyze and review employee satisfaction surveys and facilitate and monitor improvement action plans• Regularly (monthly) analyze business needs in conjunction with Regional team to set priorities and support improvement in areas identified (OH&S, Brand standardization turnover, organization structures, TNA, recruitment).• Coordinate the recruitment function for the region, including marketing of IHG as an employer of choice – establish and monitor recruitment practices to ensure RPRJ to deliver operational and organizational objectives.• • Participate in the overall business planning process. In conjunction with corporate HR develop budget guidelines specific to the HR function – review and evaluate HR business plan’s ability to meet needs of business. Identify opportunities for improvement.• Analyze and confirm hotel organization structures’ ability to meet current/future needs of the business.• • Monitor hotel-based salary and benefit allocations and ensure equitable allocation of IHG standards.• • Oversee any Industrial Relations issues with the hotels and establish strong relationships with relevant third parties to ensure issues are dealt with immediately – monitor IR issues and prepare communication overview of current/pending IR issues/developments• Identify, recommend, facilitate and monitor T&D programs and initiatives to develop individual and organizational capability.• Represent IHG in relevant regional HR forums

• As a member of the opening team for the hotel established all work methods, policies, functioning of the department.• Co ordinate with department heads in ensuring employee commitment to company rules and policies.• Responsible for ensuring completeness and accuracy of all relevant licenses and registers.• Ensure all employee benefits, staff facilities and entitlements are administered timely and accurately.• Assist in all manning activities as per the Manpower budget• Advice, propose and recommend systems and policies to enhance performance and teamwork.• Coordinate with all department heads to ensure proper relevant training is being conducted.• Monitor all training, is effective with team members and productive.• Conduct behavioral training for the team.• Recording of all training conducted and ensuring training man hours for all operational departments• Started the “Employee of the month “concept in the hotel.• Responsible for all staff activities and functions.• Reduce costs: Housing, transportation, Social insurance.• Handling of all expatriate contracts along with corporate Human Resource department.• Recommended on hiring, promotion, increments and firing of subordinates• Counseled and motivated subordinates in work related matters• Attended training in own and related work areas to enhance skills and develop multi functionality• Worked as a link between unit and corporate.• Introduced proper system of Induction for all new • Worked on a cross-departmental appreciation scheme