Eman Abdallah Email & Phone Number

Dubai, United Arab Emirates

* Management of SIG Supply chain Saving projects MEA Market.•Design and execute the roll out plan of SCM projects.•Support the Sales and Market Operations in introducing the projects to all target customers.•Conduct monthly review along with all Key Stake Holders•Analyze the impact of any setbacks and report immediately to top management. •Identify risks and issues in existing roll out as well as systems involved; Initiate sub- projects to improve operational efficiency. * Management of Outbound Freight Budgets, Costs, Savings•Conduct budget calculation for all outbound freight for long term plan•Manage the forwarder allocation and tender in collaboration with Procurement.•Identify risks and issues in existing and new forwarder allocation and initiate sub-projects to improve logistic operational efficiency. •Analyze the monthly spent and compare to budget, initiate short term tactics if needed to achieve or spend lower than the budget. Collaborate with Finance on the monthly outcome and re-plan if required.•Manage any logistical dispute, claims to forwarder, claims to insurance.•Ensure the compliance and application of Delivery Incoterms.* Continuous Improvement Involvement•SC Project Lead for SKU Complexity Reduction, Customer Portal, Trade Financing and Distribution Center Africa.•Participate in any lean management activities that required.

Dubai, United Arab Emirates

•Targeted, customer-orientated leadership of the Order Center is responsible for the Middle East and Africa. Lead, develop, and motivate the Order Center.•Ensure that the size and quality of the order center adequately reflects the demands of the order handling initiatives.•Develop and secure the implementation and improvement of order fulfillment and logistics processes with internal and external interfaces, including production planning and dispatch.•Responsible for the freight budget.•Manage, guide and coordinate all efforts pertaining to the manufacturing and delivery of packaging materials from SIG Combibloc to the customers.•Find solutions regarding supply shortfalls and backlogs.•Handle projects to optimize net working capital.•Set up and follow through of objectives for the managed order center; coordination with the Head of Global SCM•Monitoring Order center KPIs Reports OTTR & OTTP.

Dubai, United Arab Emirates

• Coordination with Production planning team to ensure optimum production planning and CS are balanced.• Accountable for customer satisfaction through timely delivery of FG and documents.• Prepare KPI’s reports for the SCM on monthly basis.• Lead projects in support of continuous improvement in processes.• Order executed with 100% integrity and compliance as per company policies through Oracle and the other Equipment order management tools.• Providing required training to team; to deliver a high standard of customer service.

Cairo, Egypt

Handling Supply/demand planning & customer care for Egypt which representing 60% of the business.Key Roles:• Prepares forecasts based on sales and customer service requirements according to promotion activities by suppliers.• Implement factory production plan considering priorities of product within the agreed timeline.• Monitor inventory activity daily and adjusts plans as needed to prevent excess.• Ensure OFR / PFR targets are met with optimum production planning and stock monitoring 98% (State PFR & OFR targets).• Demand variation analysis: highlighting top risks & implementing action plans to absorb demand changes.• Monitoring monthly KPI reporting.• Handling customer orders end to end.

Cairo, Egypt

• Responsible for entire order fulfillment cycle, to ensure that customers’ requirements are fulfilled well within the parameters of the Service Level Agreement in coordination with Warehouse Staff, Transport Coordinator, Custom Clearance, and other departments.• Monitoring costs and opportunities achieving business targets of Freight cost less than 1% of NR.• Organized & executed supplier’s agreements corresponding to procurement.• Examined monthly & quarterly sales report of all outlets across company.

Cairo, Egypt

Managed the process optimization and improvement agenda for warehousing and logistics for RB's Egypt business. Key projects handled were network planning related initiatives to minimize freight spend & also improving logistics/warehousing infrastructure by working closely with our logistics, quality and safety teams. Biggest highlight of this role was the successful delivery of an efficient cost model which achieved more than 20% saving for the company.

Cairo, Egypt

• Handling customer's queries and complaints.• Maintain an excellent customer experience.• Providing solutions to customer's issues.

Kuwait

Responsible for all correspondence, administrative work, customer quotations, and purchasing management