Senior Network Security Engineer
Current
Capital It
Aug 2019 - Present
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Eman Ragab Email & Phone Number
Senior Network Security Engineer
at
Capital IT
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 100%
Current company
Capital IT
Role
Senior Network Security Engineer
Location
Egypt
Who is Eman Ragab? Overview
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Quick answer
Eman Ragab is listed as Senior Network Security Engineer at Capital IT, based in Egypt. AeroLeads shows a matched LinkedIn profile for Eman Ragab.
Eman Ragab previously worked as Network Security Engineer at Capital It and Technical Support Engineer at Smart Business Solutions (Sbs). Eman Ragab holds Bachelor'S Degree, Electrical, Electronics And Communications Engineering, Very Good from Al-Azhar University.
Profile bio
About Eman Ragab
Seeking a Challenging Position as network security engineer to utilize my experience, knowledge, skills and abilities in Information Technology with strengths in NetworkingAbout MeA highly energetic person full of enthusiasm .Thrives in pressure situations ,and can be counted on when the going gets tough .Takes pride in providing creative direction and out of the box thinking. Enjoys complex, multi-faceted assignments where pulling together a collaborative pool of skills is essential. Fosters a lively and professional work environment, and values commitment to excellence, innovation, and customer satisfaction.
Listed skills include Mcsa, Ccna, Microsoft Office, Microsoft Word, and 17 others.
Current workplace
Eman Ragab's current company
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Capital It
5 roles
Eman Ragab work experience
A career timeline built from the work history available for this profile.
Network Security Engineer
Capital It
Jan 2018 - Jul 2019
Technical Support Engineer
- Implementing and supporting Network Infrastructure.- Configuring switches and UTMs; troubleshooting routing and connectivity issues.- Configuring and maintaining a wide variety of devices. (IP Phones- IP Cams).- Technical Support for customer issues on-site/on-call.- Trains customer through training session or on-job training.- Presenting UTM security functions and features to customers.- Designing solutions that satisfy customer technical needs.
Jan 2016 - Dec 2016
Jun 2015 - Aug 2015
Technical Support Advisor
Diagnosing and solving 1st line Technical Complaints Facing Customers Related to (IPTV, ADSL, Landline & Web services) using effective troubleshooting and fault analysis skills and escalating accordingly.Follow up with second line of support to make sure that all escalated Customer Complaints will be solved in the appropriate time.Ensures problem ownership and promotes end-user satisfaction. Tracks activities of field Technicians to who tickets were assigned for important level tickets.Effectively handling and being accountable for all types of Billing Issues and Use internal escalation process in case of Customer Billing Dispute.Respond to customer general inquiries and provides information about a full range of products and services and supporting promotional campaigns.
Dec 2014 - Jun 2015
1 education record
Eman Ragab education
FAQ
Frequently asked questions about Eman Ragab
Quick answers generated from the profile data available on this page.
What company does Eman Ragab work for?
Eman Ragab works for Capital IT.
What is Eman Ragab's role at Capital IT?
Eman Ragab is listed as Senior Network Security Engineer at Capital IT.
Where is Eman Ragab based?
Eman Ragab is based in Egypt while working with Capital IT.
What companies has Eman Ragab worked for?
Eman Ragab has worked for Capital It, Smart Business Solutions (Sbs), Information Technology Industry Development Agency, Itida, and Te Data.
How can I contact Eman Ragab?
You can use AeroLeads to view verified contact signals for Eman Ragab at Capital IT, including work email, phone, and LinkedIn data when available.
What schools did Eman Ragab attend?
Eman Ragab holds Bachelor'S Degree, Electrical, Electronics And Communications Engineering, Very Good from Al-Azhar University.
What skills is Eman Ragab known for?
Eman Ragab is listed with skills including Mcsa, Ccna, Microsoft Office, Microsoft Word, Microsoft Excel, Windows, Public Speaking, and Customer Service.
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