Working for an international company like Teleperformance for more than a year made me experienced in … • Handling basic troubleshooting, installation and configuration for most of the electronics.• Resolving all the technical issues in our client’s accounts by answering incoming calls, taking messages and also making them follow-up to ensure they got proper support in any other aspects of the business.As In the first year of my employment I was promoted twice for handling outbound calls for Telco accounts.