o Preparing Annual plan for participation in international exhibitions.o Arranging and executing the process of subscription in international fairs.o Communicate with overseas clients and maintain customer relationship management from logistical aspects. o Make accurate pricing calculations and providing customers with quotations. o Issuing weekly order to all shipping lines and forwarders whether air fright or sea fright. o Negotiation with numerous shipping lines and forwarding agents for acquiring the best rates and preferred vessels. o Tracking all shipments since the time of uploading to vessel arrival to destination port. o Provide customers with continues updates about their orders on weekly basis. o Monitoring and send monthly financial information of clients and their balance to relevant department. o Receiving and investigating complains and troubleshooting the related issues till clearance. o Preparing the “Monthly Variance Analysis”, “Monthly Forecasting” and “Monthly Cost” Reports.o Yearly forecast for all commodities and annual programs and planning the upcoming seasons. o Achieve company goals along with the department team work. o Coaching export team members and avail the department objectives and goals to increase the performance and effectiveness.o Handle the delegated responsibilities from the Chairman during his unavailability.

o Receive and prepare clients orders.o Planning and preparation of the weekly orderso Issuing orders to pack houses and farms for preparation and deliveryo Booking spaces for issued orders whether air fright or sea fright.o Negotiation with numerous shipping lines and forwarding agents for acquiring the best possible rates and preferred vessels’, flights schedules.o Preparing and Send Shipping Instructions to Shipping Lines or forwarding agents.o Tracking & Tracing all shipments since the time of uploading to vessel arrival to destination port.o Preparing the needed organic certificates for shipments. o Preparing, pricing and issuing invoiceso Preparing all the shipments documents and communicate them to clients for shipments.o Receiving and investigating complains and troubleshooting the related issues till clearance.o Preparing the “Monthly Variance Analysis” , “Monthly Forecasting” and “Monthly Cost” Reports.o Preparing clients annual programs and planning the upcoming seasons.o Achieve company goals along with the department team work.o Handle the delegated responsibilities from the Export Manager during his unavailability.o Coaching export team members and avail the department objectives and goals to increase the performance and effectiveness.

o Handling telesales activities to introduce the company.o Targeting the exploration of new markets, and up selling to current customers.o Responsible for arranging appointments, and communication handling.o Broadcasting products catalogs.o Customer relationship management.

o Administration and organization work.o Office related work management.o Responsible for arranging appointments, and communication handling.o Organizing customer’s orientation and training programs