Eman Eid Email & Phone Number

Cairo, Egypt

Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors.Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies.Manage, develop, coach, control and motivate the sales force to develop their skill to ensure that a high professional standard is achieved.Assess the strengths and weaknesses of the sales team and manage the sales program accordingly.Provide on-the-ground support for sales associates as they generate leads and close new deals.Develop and implement new sales initiatives, strategies and programs to capture key demographics.Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions.Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints.

Cairo, Egypt

Provide direct assistance to undergraduate and post graduate students seeking advice about program planning, academic resources, special academic opportunities, rules and policies, graduation requirementsKeep up to date information of University, College and educational institutions.Respond to faculty/staff inquiries regarding all programs.Help maintain advising database and departmental website.Track and follow up with current and potential students.Provide academic advising for new and continuing students on course selection and programs of studyPrepare applications for admission documents and Conducts admission process.Communicate with our international partners and educational institutions representatives around the world.Provide the acceptance for the student and support them with the visa process guidance..

Scheduling monthly courses plans. Give Training and coaching for sales Team. Monitoring and supporting Marketing team. Analyzing Market changes and needs. planning and Developing new types of language courses. planning and launching language events.Achievements: We achieved the target from the second month.

Cairo Governorate, Egypt

https://www.behance.net/emymohsen

Cairo Governorate, Egypt

prepared and managed team KPIs, weekly and monthly reports.Scheduled and supervised timelines for multiple team supervisors.Resolved customer's issues.

Co-ordinated between branches for courses planning and scheduling.Planned multiple social and cultural events.Achievements: Best Employee of September.

Offered and secured timeshare packages contract. Handled and resolved customer's complains.

It was a start-up online Radio which I was one of the founders. My role was as an administrator, Also I presented different kind of radio programs and supervised other On Air broadcasters and solve any technical issues.

Cairo, Egypt

I took a one month training in public relations department at Egyptair Airport. I managed customer needs and assist with other departments, procedures and resolve issues for VIP and economic passengers and ensured customer satisfaction.