Emanuela Aghayedo Email & Phone Number

London, Gb

• Plan and investigate a varied caseload, effectively progressing cases through to the next stage of investigation in a timely fashion • Proactively progress enquiries, ensuring all necessary information and evidence is obtained and made available for the Investigating Committee Panel in line with set service standards and key performance indicators • Work constructively with our external stakeholders to ensure that your cases are proactively progressed in line with our policies, guidance and processes • Accurately assess the risk presented in fitness to practise cases and ensure that high- risk cases are quickly identified, prioritised and progressed for an Interim Order in line with service standards and key performance indicators • Using a range of methods, including telephone contact and escalation, to proactively progress enquiries to obtain the information and evidence necessary to make informed decisions, prioritising cases that are at risk of not achieving key performance indicators to ensure timely progression • Analyse information and make sound, evidence-based decisions on the progression or conclusion of cases, ensuring any changes in risk are quickly identified as the case progresses and develops. • Identify when required and proactively seek advice and guidance on the case progression and decisions from your Case Team Manager or Senior Decision Maker • Maintain accurate and up-to-date case files ad systems • Maintain up-to-date knowledge of developments in and ensure own compliance with fitness to practise regulation, policies, guidance, processes and service standards that govern your work • Utilising a wide range of communication tools, including telephone, email and letters, provide a high standard of customer care to all HCPC internal and external customers • Work as part of the team, supporting and assisting colleagues, peers and your managers to achieve team priorities, objectives, targets and goals

I founded Sorelle AfroItaliane in 2022, in order to create a sisterhood and networking within the Black Italian community.As the Founder and CEO, it is my responsibility to create a sense of unity, healing and harmony for Black Italian women and girls.

•Managing a caseload• Working both in a team and independently to deliver against targets• Working to strict timescales• Effective time management skills, with the ability to prioritise workloads and competing tasks.• Identifying and managing risk in your day to day work.• Communicating by telephone, emails and letters.• Delivering exemplary customer care in a fast paced and challenging environment.• Excellent IT skills, including; Outlook, Excel, Word and Adobe.

London, England, United Kingdom

• Conducting witness interviews• Drafting witness statements• Chasing up case parties for evidence and risk assessments.• Ensuring the confidentiality of information during the case progress in accordance with data protection and NMC Investigation standards.• Drafting Case Reports• Creating Risk Assessment bundles• Request Coroner Reports• Liaising with the police such as requesting memorandum of Convictions (MG5s, MG15s).• Drafting update or delay letters to all the parties.• Requesting Employment References• Redacting Court Hearing Bundles• Producing Case Reviews, such Milestone 2 and 3 reports• Draft Investigation Plans• Responsibility of supervising and training new staff members.• Delegating and supervising the administrative team.

Provide day to day assistance and support including administration to the case investigation team.• Assist the progression of regulatory investigations by working closely with case investigation officers and carrying out key enquiries and tasks.• Ensuring that all enquiries and progress are reported to the case management system and on a regular basis to the manager.• Maintain records of all actions such as standard letters, emails and telephone conversations.• Ensuring that case files contain all relevant information relating to the case, and are kept up to date and accurate.• Supports the CIOs with the preparation of letters and bundles for the Case Examiners.• Making sure of informing the CIOs of any errors in the case and carry out any agreed actions.• Ensures the confidentiality of information during the case progression and investigation process in accordance with data protection and NMC Investigation standards.• Supporting the CIOs with inbox tasks – such as booking witness interviews, drafting witness statements, chasing signed witness statements, close cases, drafting delayed letters to the registrants, drafting GP request reports and employment reference reports.• Being able to proactively plan, prioritise and multi task in order to meet deadlines.

London, United Kingdom

* Administrative Duties - arranging appointments, banking, liasing with courier companies for delivery, faxing, archiving, photocopying, scanning, collect DX.*Conducting Legal Research.*Preparing witness statements.*Client compliance.*Initial consultation and taking instructions from clients.*Preparing the appellant's bundles for the Immigration and Asylum Court.*File Management.*Making up new client folders with all the relevant information.*Complying with the firm's policies and regulations.*Supervision.*Coordinating administrative tasks.*Manage office supplies stock and place orders.*Schedule staff meetings.

London, United Kingdom

* Administrative duties.*Processing Credit Checks.*Taking client's instructions.*Processing file reviews.*Translating for Italian clients.*Preparing Court bundles.*Take witness statements.*Processing client's invoices.*Drafting letters to the Home Office.*Filling in Home Office application forms.

London, United Kingdom

* Answering phone calls.*Booking appointments.*Collecting and routing mail and hand delivered packages.*Greeting clients and visitors and answering visitor enquiries.*Arranging files in alphabetical order.