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Emanuela Vallo Email & Phone Number
Customer Service Team Leader
at
Vegware
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Service Team Leader
Location
Edinburgh, Scotland, United Kingdom
Company size
Who is Emanuela Vallo? Overview
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Quick answer
Emanuela Vallo is listed as Customer Service Team Leader at Vegware, a with 68 employees, based in Edinburgh, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Emanuela Vallo.
Emanuela Vallo previously worked as Customer Operations Manager at Vegware and Client Support / Export Advisor at Vegware. Emanuela Vallo holds Master'S Degree, Modern Languages For Management And International Cooperation, 101 (2:1) from Università Degli Studi 'Gabriele D'Annunzio' Di Chieti.
Company email context
Email format at Vegware
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Vegware
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Profile bio
About Emanuela Vallo
A driven, optimistic and customer-focused professional with strong experience in customer service, including technical support, sales, export and logistics, complaints handling and basic account management.An outgoing, friendly personality, with the ability to create and maintain stable relationships with clients and make them feel satisfied with the service provided.After 5 years’ experience, I am looking to take my customer service career to the next level and ideally get more account management and customer success experience.
Listed skills include Teamwork, Can Do Approach, Customer Satisfaction, Coaching, and 5 others.
Current workplace
Emanuela Vallo's current company
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Vegware
6 roles
Emanuela Vallo work experience
A career timeline built from the work history available for this profile.
Customer Operations Manager
Client Support / Export Advisor
- General administrative tasks- Working as part of a team to deliver excellent customer service to our clients- Inputting orders, managing enquiries via e-mail and phone- Follow up, account management and other outbound sales and client support activities- Project work to improve service and supporting other teams- Liaising with other departments and investigating logistics/warehouse issues- Investigating after sales / quality issues which may arise- Export/logistics documentation and Incoterms knowledge
Escalation Agent / Supervisor
As part of the Escalation / Supervisory team, my main duties were:- Actioning escalations from Level 1 Agents team and raising them further to higher departments where required- Liaising with the client in weekly meetings- Handling complaints- Working on queue-based tickets and making sure queries were resolved within SLA- Supporting L1 Agents through live support channels and daily feedback- Daily reports
Feb 2021 - Jul 2022
L1 Agent
As part of the Level 1 Agents team, my main duties were:- Dealing with customers' enquiries over the phone and by e-mail making sure that queries were resolved within SLA- Technical support- Basic Quality Monitoring duties, such as recording agents quality performances and providing them with weekly feedback.
Oct 2018 - Feb 2021
Receptionist
During my university career, I have decided to apply to an unpaid internship as a receptionist. My main duties were:- Reception / front office- Direct contacts with customers over the phone and by e-mail- Drafting of business letters in both English and Italian- Booking lessons /meetings with our Commercial department- Basic administrative tasks
Jan 2018 - Mar 2018
Team & coworkers
Colleagues at Vegware
Other employees you can reach at vegware.com. View company contacts for 68 employees →
LA
Laura Altounyan
Colleague at VegwareKendal, England, United Kingdom
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EB
Emma Britee-Steer
Colleague at VegwareGreater Edinburgh Area, United Kingdom
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OM
Onefourthree Media
Colleague at VegwareGreater Edinburgh Area, United Kingdom
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DC
Diane Callaghan
Colleague at VegwareUnited Kingdom
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CG
Cam Ginty
Colleague at VegwareManchester, England, United Kingdom
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KK
Klaudia Kwiatkowska
Colleague at VegwareUnited Kingdom
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ML
Miranda Lavergne
Colleague at VegwareEdinburgh, Scotland, United Kingdom
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EO
Eilidh O'Connor Mciwm
Colleague at VegwareEdinburgh, Scotland, United Kingdom
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GC
Graham Chambers
Colleague at VegwareGreater Edinburgh Area, United Kingdom
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SS
Sheryl Santos
Colleague at VegwareUnited Arab Emirates
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Laura Altounyan
Colleague at VegwareKendal, England, United Kingdom
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EB
Emma Britee-Steer
Colleague at VegwareGreater Edinburgh Area, United Kingdom
View →
OM
Onefourthree Media
Colleague at VegwareGreater Edinburgh Area, United Kingdom
View →
DC
Diane Callaghan
Colleague at VegwareUnited Kingdom
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CG
Cam Ginty
Colleague at VegwareManchester, England, United Kingdom
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KK
Klaudia Kwiatkowska
Colleague at VegwareUnited Kingdom
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ML
Miranda Lavergne
Colleague at VegwareEdinburgh, Scotland, United Kingdom
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EO
Eilidh O'Connor Mciwm
Colleague at VegwareEdinburgh, Scotland, United Kingdom
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GC
Graham Chambers
Colleague at VegwareGreater Edinburgh Area, United Kingdom
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SS
Sheryl Santos
Colleague at VegwareUnited Arab Emirates
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2 education records
Emanuela Vallo education
Master'S Degree, Modern Languages For Management And International Cooperation, 101 (2:1)
Bachelor'S Degree, Linguistics Studies And Intercultural Communication
FAQ
Frequently asked questions about Emanuela Vallo
Quick answers generated from the profile data available on this page.
What company does Emanuela Vallo work for?
Emanuela Vallo works for Vegware.
What is Emanuela Vallo's role at Vegware?
Emanuela Vallo is listed as Customer Service Team Leader at Vegware.
Where is Emanuela Vallo based?
Emanuela Vallo is based in Edinburgh, Scotland, United Kingdom while working with Vegware.
What companies has Emanuela Vallo worked for?
Emanuela Vallo has worked for Vegware, Sitel Group, and Wall Street English Italia.
Who are Emanuela Vallo's colleagues at Vegware?
Emanuela Vallo's colleagues at Vegware include Laura Altounyan, Emma Britee-Steer, Onefourthree Media, Diane Callaghan, and Cam Ginty.
How can I contact Emanuela Vallo?
You can use AeroLeads to view verified contact signals for Emanuela Vallo at Vegware, including work email, phone, and LinkedIn data when available.
What schools did Emanuela Vallo attend?
Emanuela Vallo holds Master'S Degree, Modern Languages For Management And International Cooperation, 101 (2:1) from Università Degli Studi 'Gabriele D'Annunzio' Di Chieti.
What skills is Emanuela Vallo known for?
Emanuela Vallo is listed with skills including Teamwork, Can Do Approach, Customer Satisfaction, Coaching, Communication, Interpersonal Communication, Time Management, and Customer Service.
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