Emanuel Cortes Email & Phone Number

Diamond Bar, California, United States

Baldwin Park, California, United States

Set up and maintain strong linkages in the community by reaching out to clinics, hospitals, communitybusinesses, churches, community health fairs, Department of Children and Family Services, etcConduct outreach to individuals in the community and presentations at aforementioned agencies and toindividuals in order to increase their knowledge of health opportunitiesEducates and assists uninsured individuals and families to apply, renew and retain their healthinsurance statusMaintain accurate and complete record documentation and data collectionCalendar ManagementMeet and exceed departmental sales goals and performance standardsGenerated leads and grow existing relationships by maintaining an accurate detailed client book anddeveloping an active repeat customer basePerform technical and cognitive ability based candidate screen interviews to identify promisingcandidates

•Served as the primary point of contact for clients, addressing inquiries, coordinating service requests, andensuring client satisfaction.•Assisted executive staff and security management with daily administrative tasks, including schedulingmeetings, organizing calendars, and handling correspondence.•Maintained accurate records and files for security contracts, employee credentials, incident reports, and clientinformation, ensuring compliance with company and legal requirements.•Oversaw office supplies inventory, ordered necessary materials, and ensured the smooth functioning of theoffice environment

Los Angeles, California, United States

Implement effective communicative strategies while following a script when interviewing newlydiagnosed patients and potentially exposed peoplePre-screen candidates over the phone and conducted face-to-face interviews.Generate leads and grow existing relationshipsCorrespondence HandlingUnderstanding of patient privacy and confidentiality (HIPPA compliance)Perform technical and cognitive ability based candidate screen interviews to identify promisingcandidates while managing large case loadsDocument Management: collect and document necessary information into a databaseEducate contacts on approved protocol to reduce the risk of spread

South El Monte, California, United States

Manage the Homework Center providing resources and support for the educational needs of localstudents in the community (PreK-6th grade)Shelve library materials with attention to accuracy and appearanceWrite and placing of news releases and updates on social media pages for the libraryLocate and retrieve library materials for library staff and library usersAssist librarians during library-sponsored programs

Answer high volume of incoming callsSchedule/Cancel/Reschedule member’s appointmentsProvide general information pertaining to members concerns/questionsTransfer calls appropriately and compose messages for physicians/providerUtilize customer service skills to provide service to members when diffusing difficult member encounters

Diamond Bar, California, United States

Assisted library patrons in locating books, resources, and materials.Assisted library patrons in locating books, resources, and materials.Issued library cards and maintained patron records.Processed interlibrary loan requests and managed holds and renewals.Assisted in collection development by identifying outdated or damaged materials for removal.Processed new acquisitions, including labeling, covering, and preparing items for circulation.

Baldwin Park, California, United States

Assisted library patrons in locating books, resources, and materials.Shelved returned materials accurately and in accordance with library classification systems.Conducted regular shelf-reading and re-shelving to ensure proper order.Supported library programs and events by preparing materials, setting up spaces, and assistingattendees.Provided basic troubleshooting for technical issues and assisted with software applications.Assisted patrons in locating information both in physical and digital formats.Manage the Homework Center providing resources

Bachelor Of Science - Bs, Cybersecurity

Associate Of Arts - Aa, Communication And Media Studies

Associate Of Arts And Sciences - Aas, Biology/Biological Sciences, General