Edward Castro Email & Phone Number

San Diego, Ca, Us

Pleasanton, California, United States

Department head in charge of managing customer success services and communication with AI/ML product end-users at Cognizer INC.

Greater San Diego Area

Provides marketing, media & consulting services to organizations creating or expanding their presence in the digital space. Services included expert level experience in content marketing, community engagement, digital asset design & development, project management, productivity software setup & support, event coordination, customer communication & support.

Carlsbad, Ca

Developed business relationships and operated as the lead point of contact for information or electronic technology engineering organizations. Maintained a CRM database and managed scheduling for product testing and certification.

San Diego, Ca

Main contact with clients on employment benefit plan administration and processing issues, Explanation of Benefits, calculation and eligibility errors with clients. Managed enrollment processes including documentation, vendor coordination; plan design, coverage levels, eligibility, change and termination procedures.

Poway, Ca

Provided general claims support by reviewing, researching, investigating, negotiating, processing, and adjusting claims. Authorized appropriate payment, conducted special claim investigation and Examination Under Oath; analyzed and identified trends for investigation and provided arbitration services for disputed claim liability.

Poway, Ca

Organized and coordinated sales tours and special events to increase membership at a health and wellness facility. Created marketing content and generated leads through cold calls and special events.

San Diego, Ca

Supervised departmental sales, staff behavior, scheduling, training, pricing and strategy for the high value electronic technology products

Managed a staff of recreation specialists and volunteers in the planning and implementation of fitness, recreation and community service events. Performed routine facility inspections, monitored safety & damage to facility or MWR equipment; managed and conducted MWR facility property and materials periodic inventory

Provided enlisted personnel with information and counseling related to Navy occupations, opportunities for general education & job training, requirements for promotion, rights and benefits: audited pay, travel entitlements, travel arrangement, deductions and auditing service records for military personnel

Bachelor Of Arts - Ba, Parks, Recreation And Leisure Facilities Management

Associate Of Science - As, Behavioral And Social Science

Associate Of Science - As, Social Sciences

Personal Training

Brazilian Jiu Jitsu & Mixed Martial Arts