Emeka I. Email & Phone Number

Texas, United States (Remote)

•Collaborate closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing.•Effectively track team’s progress, including .burn down, velocity and release forecasting.•Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.•Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.•Led sprint reviews and planning meetings to promote full team engagement.•Managed product backlog and supported Scrum framework for monthly sprint releases.•Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.•Worked effectively with multiple Scrum teams both internally and off-shore.

Greater New York City Area

Communicating with clients to ensure that all of their needs are understood and addressedBuilding strong client relationships to maintain old business and acquire new customersCollaborating with various internal departments to ensure that they fulfill all customer requestsResolving complaints and keeping track of all processes that pertain to the client’s desiresActing as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experienceCollecting and analyzing data concerning consumer behavior to understand changing needs

Lagos Nigeria

. Managed a portfolio of 35 accounts totaling $65 million in pipeline and built strong client relationships and provided high value-adding services, resulting in attainment of 165% of 2015 target and 25% company market share increase.. Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.. Built and monitored the sales pipeline to ensure continuous population of immediate and long term opportunities; analyzed overall win rates and win/loss ratios.. Effectively led a seasoned team of partner managers and sales specialist from all IBM brands (Software/Hardware/Consulting and Services).. Oversaw sales forecasting, goal setting and performance reporting for my territory.Monitored market activity and quoted pricing to maintain healthy profit margins.. Organized cross-functional team building while taking advantage of all sales and support resources available for customers satisfaction and revenue generation and consistently exceeded monthly sales quotas by pursuing leads and expanding the prospect list.. Developed and implemented creative, cost-effective programs which increased client retention rates by 20% compared to the prior year.

Lagos

. Analyzed key aspects of HP software business in West Africa to evaluate the factors driving results and summarized results into presentations.. Managed a portfolio of account totaling $25 million in revenue and over achieved my monthly quotas by average of 25% year on year. Trained, motivated and mentored sales team and business partners.Visited clients on-site to give benefit-oriented sales presentations.. Wrote, negotiated and finalized sales contracts.. Increased revenues by 60% within the first year as Business Manager.. Effectively led a seasoned team of partner managers and Sales specialist.. Built client relationships by acting as the liaison between the customer service and sales teams.

Nigeria

. Identified and worked with the appropriate people in Oracle, Partners and customers to ensure the implementation of Oracle's business strategies.. Planned my sales strategy, sales calls and regularly updated sales portals.Produced weekly and quarterly sales report for progress and gaps to close to ensure attainment of quota. Constantly updated CRM tool with new opportunities and sales stages. Ensured customer solutions assessment review meetings to ascertain gaps in licensing, functionality of Oracle solution or in support and also agree on plans to close the gaps. I negotiated small and large deals with business partners and customers when requiredRegularly provide support for business partners in winning new deals and up sell license to in crease revenue in line with targets.Managed route planning, travel schedule and facilitating and nurturing senior management relationships to generate active sponsorship of Oracle. Visited clients on-site to give benefit-oriented sales presentations.

. Identified and qualified customer needs; developed sales strategies and negotiated and closes profitable projects with 85% success rate.. Consistently hit and exceeded sales goals by 20% to 65%.. Achieved 115% of monthly quota and grew sales to $1 million within three months, earning title as top representative subsidiary. Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations.. Attended sales training camp and brought best practices leadership back to the company. Reinvented how team interacts with prospective clients by developing innovative and creative sales pitch that was implemented into sales team strategy in 2006.. Planned and led three training sessions to promote sales team professional development and sales goal reinforcement.. Developed and assigned monthly sales quotas to over 9 regional account managers in Nigeria.