• Lead, directed and managed diverse team of international and local IT/telecommunication hybrid project with multi- disciplinary tasks within project scope that increased customer base by 50% within 24 months. • Coordinated teams, facilitated meetings with stakeholders and developers; developed and managed project plans, milestones and deliverables; define scope, identify task dependencies, risks/risk mitigation strategies. • Identified and prioritized issues for resolution; performed needs analysis, resource identification and allocation. Ensure compliance at all development stages, identify opportunities and recommend improvement methodologies; communicate clients’ needs to team leads and developers. • Oversee unit, system, regression, and functionality testing before user acceptance testing to rollout. • Utilized Lean Six Sigma DMAIC/DMADV approaches to identify and eliminate causes of variation and improve processes thereby increasing quality and efficiency. • Document and produce stakeholder reports on demand. • Provided IT expertise, full SDLC from planning, design, development, testing, deployment.

• Provides subject matter expertise for graduate level data analytics and database course development and content dissemination. A core focus on defining industry relevant content in data science, phases of data analytics life cycle, data visualization, data dictionary, and supporting course launchpads. • Coach, mentor, teach and guide students through engagement in degree curriculum via customized customized guidance utilizing diverse online collaboration mechanisms suitable for disseminating course content. • Create content specific videos, host webinars and live cohorts for database and data analytics courses. • Contribute subject matter expertise towards course design effort in collaboration with instructional design team, program development managers, instructional designers, COS editors, product vendors, assessment/project designers, etc. • Instruct, mentor and coach students on challenging course content utilizing every facet that streamlines students’ understanding in data wrangling, R and Python, SAS, Tableau, etc.• Provided customized guidance to students on challenging topics via diverse online collaboration tools suitable for disseminating course content. This involve utilizing coaching reports, adobe connect, join.me, video conferencing tools, and course communities.

Instructional Designer/IT Instructor• Teach oracle database administration, cyber security courses, scrum-master and networking courses. • Develop, evaluate, improve and update training programs, course content and learning resources utilizing ISD processes to develop instructor led and multimedia based courseware. • Design and develop training curriculum and training objectives integrating methodologies to assess student progress towards meeting the training objectives. Extensive knowledge utilizing ISD tools such as Captivate, Elucidat, Shift, etc. • Use Blackboard, Moodle, ClassTrack, Google classroom LMS to disseminate and collaborate with online students.Scrum Master• Coached and managed an agile implementation software development project in a Jira agile management environment.• Prioritized product backlog demands, coached development team in prioritizing /implementing sprint backlogs to completion during a sprint timebox, analyzed processes and identified impediments. • Facilitated all scrum events: daily standups, sprint planning, reviews and sprint retrospectives ensuring burndowns are transparent to stakeholders and scrum team.

• Teach undergraduate and graduate level students in Information System and Database Management courses that require solving simple to complex business problems using 3GL & 4GL application programs. • Courses taught include Web development, Visual Logic, OOP, OOD, Java, .NET, C, C++, COBOL, RStudio, R, MySQL, data communication, systems analysis and design, Networking, HTML, Web Development, Microsoft Office Suite, Oracle, SQL Server, Visual Studio/VS .NET, Security +, Network+ and A+ Certification courses, Project Management, E- Commerce, Windows and UNIX/LINUX OS. • Taught SDLC design and modeling techniques that include UML and Agile methodology. • Taught Graduate level Business Management courses.

• Manage faculty, students, and campus affairs at Strayer University’s largest campus.• Mentor and orient new faculty to the University’s policies, procedures, programs and services.• Organize, supervise, and evaluate pre-employment classroom teaching demonstrations by potential faculty. • Recruitment instructors and manage course and classroom assignments. • Coordinate computer lab usage, staffing, software, and equipment. • Audit all course guides and course syllabi each quarter. • Conduct new student recruitment, admission, orientation, academic progress monitor and retention. • Participate in institutional design, research and outcomes assessment activities.• Actively engage in student counseling and advising. Coordinate information literacy activities.• Serve on School Boards for School of Business and School of Information Systems – and serves as the liaison for such disciplines to the campus. • Coordinate and support organization and administration of campus student clubs and their related activities. • Organize campus re-entry program, community and professional organizations, implement retention initiatives; • Confer degrees at university commencement ceremonies.

Kforce Consultant @ MD Dept. of Health • Provide SQL Server DBA duties to this high-pressured State of Maryland Department of Health to enforce HIPPA regulations. • Provided 24/7 Database Monitoring and ongoing Performance Tuning, database design, database security management, Data replication and cluster management on multiple large-scale databases • Design DTS packages and wrote TSQL scripts/stored procedures for routine report generation.• Performed scheduled backup and recovery via SQL Server and Veritas cluster services.• Perform extensive application/SQL Server database tuning to enhance performance. • Analyze and recode stored procedures, triggers and cursors to speed data retrieval. • Analyze, redesign and normalize database objects to include data integrity measures and eliminate redundancy.• Perform index analysis and tuning of clustered/non- clustered indexes and rebuild fragmented indexes. • Analyze and troubleshoot blocking, contention and slow performing queries/stored procedures using profiler

EC Technical Analyst/ Developer: Configuration Manager/SQL server DBA • Develop, integrate, migrate and manage legacy application and ERP data into SQL server database. • Develop workflow business rules for leveraging BAH's internal electronic procurement approval channel.• Proposal writing in conformance with DOD's SOW for an EC project. • Install, configure, administer CommerceOne's BuySite electronic procurement solution for use in automating BAH's e-procurement process. • Lead full life cycle development of a Distance Learning Integrated Information System for the U.S. National Guard Bureau. • Develop process models, COTS analysis/integration, functional decomposition, functional specifications, data modeling and prototype development. • Integrate an EC solution in the financial management and funds flow requirements of the project; • EC-EDI analyst for channeling BAH-to-DFAS/DOD electronic invoicing daily, and develop and electronic mechanism to reconcile daily transactions. • Administer and manage Oracle database and NT servers for EC-EDI task. • Perform extensive unit and system testing before project rollout. • Develop training materials and train pilot users and client staff in the use of e-commerce solutions within BAH.

EDI Business Analyst, The Orkand Corporation, Fairfax, VA 11/96 to 8/97 Project Manager: • Responsible for conducting a feasibility study in determining an Electronic Data Interchange (EDI) technology as a business solution for handling Title I Insurance Claims for the U.S Department of Housing and Urban Development (HUD). • Hire qualified team members, a total business process re- engineering (BPR), and an extensive study of the current business process.• confer with clients, assess data requirements, evaluate existing X12 EDI transaction sets for suitability, design a cross reference matrix to map Title I data into existing X12 transaction sets, recommend existing transaction sets for use or development of a new transaction set.• Assess the business impact of implementing EDI, and developing a cost benefit analysis. • Prepare project work plan and schedule, developing work-flow, process and data modeling; • Perform unit, system, pilot and hardware connectivity testing, data mapping.• Prepare system and operational documentation, and presenting product deliverables.