As a Publishing Services Supervisor at Mary Ann Liebert, Inc., I oversee the day-to-day operations and processes of the Open Access business, ensuring quality, efficiency, and compliance. I have more than seven years of experience in the publishing industry, with a focus on data analytics, financial reporting, and customer service.I excel at identifying and implementing process improvements, using data-driven insights and innovative solutions. I manage Open Access-related projects and expenditures, administer Open Access Manager for Article Processing Charges, and conduct software and technology usability training. I also create and manage internal databases, and perform audits and analysis of related financials. My mission is to support the publishing of cutting-edge research and promote the benefits of Open Access to authors, readers, and the scientific community.