Emerson Reed Email & Phone Number

Bloomington, Indiana, United States

Customer Service Specialist- Maintained consistent hard work to ensure every customer has their need taken care of, or arrange for them to meet with the correct individual to get their need taken care of. This results in way satisfied customers in the hundreds that are helped each month.- Founded a positive intuition to arrive at work ready to learn in order to help customers and coworkers in a more timely manner. Maintaining this allows for faster transaction processing, sometimes totaling over 100 in a single day.- Synthesized the learning of technology to better be able to understand and complete daily tasks. This creates a more confident atmosphere and helps the customer get their needs taken care of in under 10 minutes in most instances.

Bloomington, Indiana, United States

Retail Parts Professional- Performed managerial tasks (such as opening/closing the store) alongside facilitating storefront daily operation. The consistency of these daily tasks helped lead the store to win 'Store of the Quarter' for Q3 of 2022.- Displayed eagerness to learn and observe every shift to help customers in a more timely manner, as well as remain a resource to coworkers for technology assistance. This cuts down on time spent on the clock resolving issues, saving the company an extra 2 hours of pay every week.- Amplified positive integrity and consistency throughout managerial activities, leading to an ability to lead any shift in a timely and effective manner. This led to the saving of around 7 labor hours a week, and meant a cleaner and more welcoming space for customers.

Bachelor Of Science - Bs, Finance, General, Sophomore

Majoring in Finance at the Kelley School of Business with a cumulative GPA of 3.84/4.0 while working an average of 10hrs/week.

Alumni

Graduated from Sir Francis Drake High School with a cumulative GPA of 3.89/4.0.