Emerson Murray Email & Phone Number

Denver, Co, Us

Denver Metropolitan Area

Develop training lab environments using RedHat Linux for technical courses on subjects such as SSO, WAM (Web Access Management), Directories, Developer Training, and SaaS products. Develop practical certification exams, including building environments, automating deployment of exam scenarios with Docker, automating grading with Bash and Python, and QA review.Develop forms-based certification exams, including blueprint creation, leading item writes, leading congruence and accuracy… Show more Develop training lab environments using RedHat Linux for technical courses on subjects such as SSO, WAM (Web Access Management), Directories, Developer Training, and SaaS products. Develop practical certification exams, including building environments, automating deployment of exam scenarios with Docker, automating grading with Bash and Python, and QA review.Develop forms-based certification exams, including blueprint creation, leading item writes, leading congruence and accuracy meetings, coordinating beta exams, leading standard setting meetings, and QA review.Collaborate across departments with SMEs to develop courses and exams. On average, I have saved the company $20,000 a month in infrastructure costs.Create confluence pages documenting training processes. Write and test lab exercises for instructor-led training courses.Customer support for training and certification related issues.Training coordination (scheduling, publishing courses, billing customers, processing registrations, etc). Show less

Denver Co

Scripted the deployment and configuration of training environments on Skytap and AWS.Maintained training lab environments (license updates, software updates, bug fixes, etc).QA review of new training content.Customer support for training related issues.Assisted in training coordination.

Palm City, Fl

Diagnose and repair office computers and equipment, maintain customer databases, train upper management on office software/social media.Clean and maintain customers’ roofs per Roof Life’s superior standards. Perform equipment maintenance/repair such as automobile repair (body work) and maintenance equipment repair (pressure cleaner hoses and engine maintenance). Drive manual and automatic company vehicles to various jobs for a client base that spans over 60 miles. Extensive… Show more Diagnose and repair office computers and equipment, maintain customer databases, train upper management on office software/social media.Clean and maintain customers’ roofs per Roof Life’s superior standards. Perform equipment maintenance/repair such as automobile repair (body work) and maintenance equipment repair (pressure cleaner hoses and engine maintenance). Drive manual and automatic company vehicles to various jobs for a client base that spans over 60 miles. Extensive customer service via telephone and in person. Show less