Logistics Analyst
Current- Maintained 100% accuracy in tracking databases and platform information, facilitating efficient order fulfilment and client satisfaction.- Increased on-time order fulfilment through streamlined follow-up operations in the tracking platform, ensuring timely equipment arrival confirmation, wiping, repairs, and refurbishments.-Reduced processing time for repair service quotes by effectively managing communication and collaboration with European partners.- Collaborated with Finance and Customer Success Teams in Slack to ensure on-time order fulfilment, meeting client SLAs.