Recruitment professional at the Global Service Center of the Refugee Agency of the United Nations.

Member of the global HR Service Center organization management team. Implementing Global HR Shared Service Center set up. Designing front and back office processes and control handover. Stakeholder management: BPs, vendors, local and foreign managers. Driving or supporting various projects within the global HR Service Center organization. Close alignment with the other supervisors in the management team, budget follow up, KPI management, collaboration on professional development in the organization and the development or optimization of center/satellite procedures.Direct manager of 8-12 employees placed locally and on site. Virtual team management. Resource allocation. Monitoring daily tasks and team performance. Acting as escalation point. Overall workforce, people and performance management. Regular follow up on KPIs and SLAs.

Ensuring that continuous HR, Intranet and L&D support is provided for our partners and employees. Ensuring SLA is met and issues are investigated accordingly. Handling escalations, assisting team members in complex queries. Providing advisory and operational support. Being responsible for daily work allocation for team members. Workforce management. Overall people and performance management. Delivering on - the - job and soft skill trainings within the team. Driving the delivery of HR strategy and projects, ensuring successful implementation and business benefit. Taking an active part in global HR transformation project to implement Tier Model, Neocase case management system and Workday. Leading Tier1 team of HR Employee Support Centre in Budapest.

Providing HR and Payroll support to EMEA HQ employees (population of approx. 350) and for our partners in the United Kingdom. Coordinating Employee Lifecycle processes. Executing monthly payroll and reporting processes. HR system data management. Process improvement. Participating in regular internal and external audits (ISO, SOx). Taking participation in standardization and process improvement projects as representative for HR Support Team. Regular reporting on team performance.

Participating in second phase of Transition Project, including knowledge transfer period spent abroad. Providing HR and Payroll support to employees (population of approx. 1400) and for our partners in the United Kingdom. Implementing new operation tools. Coordinating Employee Lifecycle processes. Executing monthly payroll and reporting processes. HR system data management. Process improvement. Participating in regular internal and external audits (ISO, SOx).

Participating in building a Human Resources Service Support Centre in Avis Budget Group EMEA division by taking part in Transition Project, including knowledge transfer period spent abroad. Providing HR support to EMEA HQ employees (population of approx. 350) and for our partners in the United Kingdom. Coordinating Employee Lifecycle processes. HR system data management. Scheduled and ad-hoc reporting. Process improvement.

Assisting the Payroll Team by administering invoices. General office administration.

Organising IT and Language tuition. Assisting in organisation of university specialisations. Representing the company in job fairs and university events. Keeping in touch with employees, vendors, educational centres, partners and language schools. Organising internal trainings and final exams. Issuing Learning Agreements. Organising Company Welcome Day. Implementing and testing of internal training management tool. Organising and participating in interviews. Screening candidates. General office administration.

Handling of incoming CVs. Searching candidates in online databases. Screening candidates. Customer service. General office administration.

Participation in Youth in Action Exchange Projects in Hungary and abroad in small groups, as a leader. Preparing the group for the programme. Organising transportation. Keeping in touch and building international network of foreign partner organisations. Representing the organisation in events. Writing tenders. General office administration.