Emily Rehler Email & Phone Number

San Antonio, Texas, United States

Austin, Texas

• Promoted to manager of the team ahead of more senior team members after less than a year
• Managed the travel needs of thousands of clients across hundreds of individual, customized itineraries, and assisted in most client files to ensure needs were met
• Effectively communicated needs of the team to upper management, and vice versa, to increase the overall attitude and flow of the office
• Clearly and concisely communicated by phone and email to arrange details between clients and vendors to ensure mutual satisfaction of all parties
• Able to anticipate questions before they arise and provide proactive solutions to meet all needs
• Initiated the creation of company culture through outings and office parties to boost morale

Texas

• Planned, coordinated and executed family reunions; negotiated and booked hotel blocks ranging from 20-60 attendees and 3-7 days
• Confirmed/reconfirmed with vendors on prearranged reservations, which ensured smoothness of trip
• Answered questions; provided problem solving and troubleshooting with cancellations, flight delays and lost baggage; defused potential problem situations, which may have arose before, during and after events
• Outlined sightseeing and memorable things to do during open times within the schedule
• Took-on various proofreading assignments from a Court Reporter; designed Spring Festival posters for the Houston Expat Pro

Kerrville, Texas

• Collaborated in coordinating events, including weddings, festivals, dinners/breakfasts, recreational functions, birthdays, mixers and first Fridays from conception to implementation while analyzing metrics, results and.
• Managed creative development, collaborating with upper management, developing innovative campaigns that reached out and spoke to prospective guests/clients within various demographics
• Worked cross-functionally with other departments, including café, bakery and garden, coordinating day of event schedules; oversaw last minute details and changes; achieved exceptional results by organizing efforts well.
• Engaged with today’s modern, hyper-connected followers, turning into contract clients while communicating organization’s brand in a positive and authentic way via Facebook, Twitter and Instagram
• Collaborated with team members developing innovative campaigns that reached out and spoke to potential clients and followers, including updating website with activities, specials and events, along with a monthly.
• Upgraded and overhauled website with a new look and feel that brought in new clients week-over-week

Bryan/College Station, Texas Area

• Rapidly advanced through the ranks with a keen ability to quickly adapt to new and challenging responsibilities while performing in hectic environments involving time-critical deadlines, always remembering multiple.
• Maintained a lively, upbeat, energetic and positive attitude; utilized a special talent in relating well with all types of individuals from various socioeconomic and cultural backgrounds
• Created ‘WOW’ moments with every interaction by consistently going above-and-beyond expectations
• Planned, coordinated and executed numerous events with 60-100 attendees, tailoring to various themes and celebrations
• Increased awareness for a new community via social media (Facebook, Twitter, email blasts), website content updates, spotlighting up and coming events, and promotional material such as posters, brochures, billboards.
• Encouraged, forged and preserved relationships with social media venues and online marketing sites, ensuring marketing campaigns were inline with company strategy, enabling everyone to move forward together