Emily H. Email & Phone Number

Community Manager for Averro supporting Grassroots Creators at Mojang Studios and Microsoft.

San Francisco, California, United States

• Laid off following a company restructuring in August 2023.
• Launched Discord's first scaled strategy to engage content creators passionate about gaming and tech, increasing the creator community by 590% in 2023.
• Built adoption and education campaigns aimed at leaders of influential communities, increasing product affinity by 519% in 2023.
• Boosted impact at VidCon 2022 as community engagement lead and Featured Speaker, earning Discord an 84% uplift in brand lift and a 45% uplift in brand recall among attendees.
• Drove a 23% uplift in brand affinity with Discord brand advocates with early feature access and paid incentives for Discord Partners.
• Maintained all prior responsibilities from Community Manager.

San Francisco, California, United States

• Built and executed community marketing tactics (i.e., content, events, contests, partnerships) for every major feature and go-to-market launch since 2021.
• Created the core community server, growing membership to 1.2M superfans with peer-to-peer engagement and content designed to inform and excite.
• Restructured community programs to deliver on core business goals, resulting in Discord Partners driving 85% of new user retention by 2022.
• Acted as the voice of the customer, synthesizing key feedback to engineers and coordinating crisis communications.
• Led the development and launch of Discord's Community Center (https://www.discord.com/community).
• Organized community campaigns for charity, raising $650,000 since 2022.

Austin, Texas, United States

• Developed community management voice, strategy, and activations across all AMD social media channels.
• Managed paid media and influencer campaigns, driving awareness of AMD consumer products.
• Developed content for mainstream and gaming consumers to drive the sales and adoption of AMD laptop and desktop products.
• Planned and executed campaigns to drive engagement on corporate and consumer social platforms with a focus on measurable impact.
• Crafted AMD's crisis communications strategy and influencer excellence policies.
• Created product launches, events, and key moments.

Austin, TX, United States

• Developed content for mainstream and gaming consumers to drive the sales and adoption of AMD laptop and desktop products.
• Drove comprehensive organic and paid social media strategy for AMD corporate and consumer social platforms.
• Planned and executed campaigns to drive engagement on corporate and consumer social platforms with a focus on measurable impact.
• Developed daily social and community listening reports, crisis strategy, and crafts community response messaging.
• Maintained excellence in all duties from Corporate Community Manager role.

Austin, Texas Area

• Drove comprehensive organic and paid corporate social media strategy for AMD corporate social platforms.
• Planned and executed campaigns to drive engagement on corporate social platforms with a focus on measurable impact.
• Supported PR & marketing activities, including product launches, events, and key moments.

Austin, Texas

• Curated content for the Radeon Pro Business Unit.
• Managed marketing for the Vanguard Pro program, a beta-testing program for experienced professionals, engineers, gamers, and creatives.
• Developed marketing campaigns to highlight products, partnerships, events, and ISV optimizations to engage key consumers and engineering leaders.
• Worked with industry leads to enhance product marketing for the Radeon product lines.

Bachelor'S Degree, Communications

My degree focuses on Strategic Communications and Digital Marketing, with a heavy emphasis on Social and Digital Media.

Bachelor'S Degree, Philosophy, Politics And The Public

The Philosophy, Politics, and the Public Honors Program at Xavier University focusing on real-world political campaign experience.