Dedicated and adaptable professional with 4 years of experience in call center operations, seeking to leverage strong communication and problem-solving skills gained from this experience into a career in the culinary industry. Passionate home cook with over a decade of culinary experience, eager to explore new horizons and pursue a career as a cook or cook's helper.Call Center Agent :Provided exceptional customer service and support in a high-stress call center environment.Effectively resolved customer inquiries, complaints, and technical issues, maintaining a high customer satisfaction rate.Developed strong problem-solving and multitasking skills while working under pressure.Collaborated with team members to meet and exceed performance targets.
Mombucharest
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Line CookMombucharestBucharest, Ro
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Customer Service Support SpecialistAscensos Limited Jan 2023 - Jan 2024Customer support for the SarkNinja company.Support with deliveries.Support with billing situations.Assisting new employees after training.Assisting older employees as well on a special 'Support' channel.Had 1-1 meetings with newer employees to assist/teach them.Technical support and troubleshooting for all the products of SharkNinja. -
Customer Service SpecialistTeleperformance Nov 2022 - Jan 2023Assisting customer with situations related to their ovens.Scheduling engineers to repair customer's ovens. -
Customer Service SpecialistTelus Apr 2022 - Oct 2022Airbnb customer support.Assisting customers with issues such as:-The owner of the house/apartment didn't leave keys to the property.-Owner is not answering the phone to accept reservation-Billing disputes-Customers not showing up to property-Customers not respecting rules of the property -
Customer Support ProfessionalTeleperformance Oct 2021 - Apr 2022Providing free of charge or low cost internet for people with low incomeAssisting in arranging electricians coming out in case internet is not working and the troubleshooting did not workAssisting with billing situations
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Customer Service RepresentativeDante International Consulting Mar 2021 - Sep 2021Customer Support for a food delivery company called Tazz by eMag.Assisting customers with late ordersAssisting customers with wrong/unhealthy ordersAssisting colleagues from delivery with exact location of the customer or contacting the restaurant to provide a faster resolution to the delivery person. -
Content ModeratorMajorel Sep 2020 - Feb 2021Content moderator for TikTok -
Customer Service RepresentativeSykes Digital Services Jan 2020 - Jun 2020Braşov, RomâniaAssisting customers via chat/e-mail with issues related to their Internet/Mobile phones (the company's name is Visible)Assisting customers to set up their internet on their mobile phoneAssisting customers to place orders on the Visible webpage Assisting customer to have the best experience possible while using the Visible products -
Sales SpecialistCgs (Computer Generated Solutions) Jun 2019 - Jan 2020Braşov, RomâniaAssisting customer with issues related to YahooMail.Selling customers YahooMail subscriptions.Basic+experienced troubleshooting + Billing + sales
Emil-Adrian Maris Education Details
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Liceul Teoretic „George Moroianu”Uman - Filologie Intensiv Engleza
Frequently Asked Questions about Emil-Adrian Maris
What company does Emil-Adrian Maris work for?
Emil-Adrian Maris works for Mombucharest
What is Emil-Adrian Maris's role at the current company?
Emil-Adrian Maris's current role is Line Cook.
What schools did Emil-Adrian Maris attend?
Emil-Adrian Maris attended Liceul Teoretic „george Moroianu”.
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