Duties & Responsibilities:- Elaboration of design documentation- Development of technical specifications- Staging works for maintenance personnel- Control of implementation, verification of the results of work- Collection of baseline data- To coordinate the work in projects- Preparation of technical documentation- Avoid interference with other work in regard to personnel, tools, equipment, material, maintenance data, facilities- Avoid undue time pressure- Establish production planning procedure considering:~logistics~inventory control~square meters of accommodation~man-hour-estimation / availability~preparation of work~hangar availability~environmental conditions (access, lighting standards and cleanliness)~co-ordination with internal and external suppliers~scheduling of safety-critical tasks- Consider limitations of human performance regarding safety related tasks (e.g. 24 h body cycle)- Ensure sufficient information and effective communication for task and shift handover

Promote a positive Safety Culture and to ensure that Safety and Quality Policy iscommunicated/promoted and implemented within the OrganizationEnsure that all elements of the SMS are properly implemented, maintained and continuously improved by fulfilling all SMS related duties and responsibilities as defined in SMS ManualPrepare, co-ordinate and release the Bill Of Work;Prepare work packages for production;Print work package and co-ordinate customer attachmentsInform methodics about errors on job cards and implement improvements as required;Ensure all job cards are handed over to Production on scheduleSupport the Project Managers with data and planning informationSupport and monitor paperwork closure of the checks;Support and deputise for the Senior Planner when required;Support the Bay Managers’ office during aircraft release;Implement work package changes and coordinate bill of work during ground time;Verify and correct the accounting tree in SAP in accordance to the contract if work package revisions arise during the ground timeCreate and coordinate final documentation and send to customer when necessaryEnsure efficient communications with all stakeholders including the customerCo-ordinate documentation and assist with aircraft movements/engine run requestsContribute to ensuring the department is 5S standards are maintainedSupport LEAN initiatives and Continuous Improvement ProjectsExecute any other task commensurate with the role

Typing accurately, preparing and maintaining accounting documents and recordsPreparing bank deposits, general ledger postings and statementsPerforming basic office tasks, including answering phones, responding to emails, processing mail, filing, etc

Assisting the director with planning and implementing strategiesAssisting the director with projects and initiatives by completing assigned tasksMonitoring activities assigned to other staff membersScheduling, organizing, and participating in company and community eventsOrganizing and filing documents, taking notes, and delivering messages to the director

Responding promptly to customer inquiriesAcknowledging and resolving customer complaintsCommunicating with customers through various channelsKeeping records of customer interactions, transactions, comments, and complaintsEnsure customer satisfaction and provide professional customer support