Emil Thomas Email & Phone Number

Dubai, United Arab Emirates

As a Consultant at Infosys India, I designed Power BI reports that significantly reduced manual report generation time, streamlining processes and enhancing productivity. I also worked on data quality management using Informatica DQ, ensuring accurate and reliable data for decision-making. Through effective project management, increased overall project.

As a Technology Lead at Infosys India, I led a team of 14 professionals across 16 projects, significantly reducing turnaround time through effective project management and team coordination. I managed application services in various industries, including health & hygiene, finance, and retail, enhancing client satisfaction. Serving as a Change Coordinator.

As a Technology Analyst at Infosys India, I streamlined support for 15 critical applications, including MF ALM, ServiceNow, Lotus Notes, Enablon, and several custom client applications, achieving a high customer satisfaction rate. I conducted targeted training workshops and authored comprehensive user manuals, which significantly reduced onboarding time.

Pune, Maharashtra

During my tenure at Infosys India, I played a key role in supporting transition activities during a company merger, ensuring seamless integration and continuity. I facilitated knowledge transfer for over 10 projects, which led to the creation of detailed Knowledge Bases and Standard Operating Procedures (SOPs). This initiative significantly boosted team.