Emily Brzezinski Email & Phone Number

Phoenix, Az, Us

- Part-time internship to comply with graduate program requirements. - Answering incoming calls from the Tempe Police Department and community regarding CARE7 and Homeless Outreach Program Effort (HOPE) programs. - Performing suicide risk assessments when appropriate. - Providing emotional de-escalation and grounding to callers in emotionally heightened states. - Gathering pertinent Personally Identifying Information (PII) for each caller. - Assessing crisis need and providing relevant information and referrals to assist. - Initiating referrals to internal CARE7 workgroups, programs, departments, and/or appropriate community-based organizations. - Assessing client situation and information for eligibility for HOPE Team referral. - Entering client information and interaction narratives into Electronic Health Record (EHR) in an appropriate and timely manner. - Utilizing critical thinking and effective decision making for managing high-acuity crisis requests. - Attending weekly supervision with clinical supervisor.

1099 Contractor role. Handling Amazon packages with care and delivering to customers in personal vehicle.

Arizona, United States

- Part-Time/M-Day Status; 2-3 days per month, 2 weeks every summer - Offering counseling, suicide risk assessments, safety planning, and appropriate referrals to service members within primary unit. - Staffing with licensed behavioral health officers when necessary. - Coordinating care and follow-up for at-risk service members with the chain of command as mandated by military regulations and HIPAA limits of confidentiality. - Providing suicide risk and behavioral health screenings, including substance use frequency and common post-traumatic stress disorder (PTSD) symptoms, for other units during periodic health assessments (PHA) when requested. - Created and provided training of the regulations related to mental health for deployment, including diagnoses and medications, to disprove common misinformation and rumor within the military community.

Phoenix, Arizona, United States

- Corresponded with hundreds of service members in multiple units within the Arizona Army National Guard regarding behavioral health. - Applied knowledge of psychiatric conditions, diagnoses, and medications to determine medical clearance for deployment based on theater and retention standards. - Identified service members in need of behavioral health documentation for medical clearance related to impending deployment. - Performed consistent suicide and mental health risk screens for periodic health assessments (PHA) and deployment medical events. - Advised military officers and non-commissioned officers (NCO) of psychiatric conditions, diagnoses, and medications as related to deployment regulations. - Accepted duties not assigned that promote organization and role consistency. - Filled Non-Commissioned Officer In Charge (NCOIC) role for Behavioral Health section of Mobilization Team. - Created and led training for new service members on Mobilization Team orders, including current caseload statuses, organization of information and data, correspondence templates, deployment regulations - Maintained HIPAA confidentiality regulations for all service members.

Mesa, Arizona, United States

- Co-located within Mesa PD Communications, Tempe PD Communications, Chandler PD Communications, and Mesa FD Communications as a representative of Solari. - Promoted compliance with inter-organizational policies regarding the diversion of behavioral health and crisis-related calls from first responders to the Arizona Crisis Line. - Coordinated between first responder dispatchers and Solari to assist community members with the goal of appropriate allocation of resources. - Assisted with communication between crisis specialists, crisis supervisors, and 911 communications on live calls. - Spearheaded the data collection and analysis for interactions between Mesa Police Communications and Solari; utilized this to show an increase in relationship, policy compliance, and opportunities to improve collaboration between emergency services and crisis response. - Monitored, communicated, and coordinated objectives of standing contracts. - Provided training of the abilities of the crisis line and crisis mobile teams to emergency service personnel, including police officers. - Created the training manual for new hires in this position in collaboration with previous clinical supervisor. - Fostered positive relationships and culture between Solari and first responders. - Collaborated with leadership within Solari Contact Center and 911 communications to develop trainings on mental health and the crisis system. - Led trainings for law enforcement personnel including CIT trainings, recorded trainings, and in person classroom trainings. - Attended community, stakeholder, and system partner events to improve coordination and collaboration between the crisis system and police. - Utilized knowledge of mental healthcare industry standards, clinical risk assessment, crisis intervention skills, general psychiatric conditions and diagnoses, and medications resulting in crisis or contact resolution.

- Promoted internally to Law Enforcement Crisis Liaison. - Accepted inbound calls from utilizers of 988/National Suicide Prevention Lifeline (NSPL), the Arizona state crisis line, Bulletproof, Firestrong, and other contracted lines. - Performed consistent suicide risk assessments on every inbound call to determine immediate safety concerns. - Searched client within Regional Behavioral Health Authority (RBHA) database to determine serious mental illness (SMI) determination, and corresponding clinical care team if applicable. - Engaged active listening, empathy, and knowledge of local resources to assist those seeking help. - Maintained composure and ensured client safety in the event of imminent risk of harm to self or others by the client, and coordinated with emergency services appropriately. - Determined relevant crisis stabilization need, including community-based referrals, coordination with clinical care team, safety planning, transportation to a substance detox or inpatient facility, mobile team dispatch, third-party welfare check, and involuntary petition information. - Gathered necessary information to enter a dispatch request for a client, whether transportation through ComTrans or a crisis mobile team through various community partners. - Attended all required meetings, training, and weekly supervision with a licensed clinical social worker. - Acted as a mentor by permitting new hires to shadow interactions, including correspondence and documentation. - Documented every inbound and outbound call within the designated electronic health record (EHR).

Tempe, Arizona, United States

- Part-Time/Pool Staff Employee- Accepted dispatches from the Tempe Fire Department and Police Department to provide crisis services on-scene to clients after the emergency was stabilized. - Performed suicide risk assessments with clients struggling with mental health. - Responded to various crises in the community including domestic violence, sexual assault, symptoms of psychosis, suicidal ideation or attempts to die by suicide, substance use, and natural deaths (family or next of kin notifications, grief support). - Assessed client need(s) based on the presenting situation and available resources. - Provided local resources, victim advocacy, and appropriate transportation to support mental and behavioral health needs. - Maintained positive relations with other local resources, including Tempe Police and Fire Departments, the Homeless Outreach Program Effort (HOPE) Team, local hospitals, and local agencies like Community Bridges, Inc (CBI). - Operated company vehicles with care, with no record of traffic violations or damage.

Queen Creek, Arizona, United States

Instructed high school students in the important colorguard technique for flag and dance.Taught high school students choreography for flag and dance.Managed professional relationships with students ages 13-18 and their parents/guardians.Guided two competitive teams through rehearsals and competitions.

Managing the financial, administrative, and security aspects of the store.Deploying employees in store roles to ensure that services are delivered and tasks are completed.Administering mandatory breaks for each employee according to company policy.

Scottsdale, Arizona, United States

Engaged with loyal employers to handle their financial and account requests.Gained experience in remote technological troubleshooting, de-escalation, and customer service.

Master Of Social Work - Msw

Bachelor Of Science - Bs, Forensic Psychology, Cumulative Gpa 3.83

Activities and Societies: Kappa Kappa Psi ASU Sun Devil Marching Band - Colorguard FeniX Independent Winterguard - A Class Next Generation.