Multi-Unit General Manager
• Oversee all operations of both Broomfield and Boulder Pure Barre studios• Manage a team of 35 + staff members consisting of both our Sales Team and Teaching Team• Trained and guided team members to maintain high productivity and performance metrics.• Interacted well with customers to build connections and nurture relationships.• Trained new employees on proper protocols and customer service standards.• Developed many thriving relationships with fellow fitness industry companies and continue to collaborate with them for events and marketing purposes• As General Manager I understand it is my responsibility to drive a growing and flourishing business with a positive staff and customer environment• Boulder and Broomfield memberships and profits have gone up by 35% and we continue to increase• Staff and client relations, retention, grass roots marketing, promotions, quality control in both studio upkeep and product, scheduling, inventory, sales training, sales strategy, events, social media, digital marketing coordination.
