Emily Antonacci Email & Phone Number

O'Fallon, MO, US

• Serve as an expert resource to marketing and the larger organization on marketing technologies
• Responsible for the successful implementation, management, and day‐to‐day operations of marketing technology and automation systems including Marketo
• Stay up-to-date on product enhancements and enable functionality as appropriate
• Report and provide analysis on impact and results of marketing efforts and initiatives
• Assist in the organization of the Marketo instance, including standardizing naming conventions and folder structures to improve efficiency and streamline reporting efforts
• Work with Product owners to plan out emails or campaigns for books publishing in the upcoming year/semester.

Maryland Heights, Missouri

• Assist in the organization of the Marketo instance, including standardizing naming conventions and folder structures to improve efficiency and streamline reporting efforts
• Work with Product owners to plan out emails or campaigns for books publishing in the upcoming year/semester.
• Create a calendar for all emails deploying to assure that there is no list overlap and we are not emailing our customers too often.
• Create all single title emails that deploy
• Put in work orders for all campaign emails, help in the review process of the emails and make sure the proper managers are also reviewing them.
• Help in the strategic planning of all nursing campaigns to make sure we are mentioning all of the products we offer and in a total solution way.

Maryland Heights, MO

- Deploy single title emails via the Marketo system, including completing an internal quality control process and routing to key stakeholders for final approvals- Assist in the organization of the Marketo instance, including standardizing naming conventions and foldering structures to improve efficiency and streamline reporting efforts- Support the efforts.

--serve as a customer service contact for clients to help advise and make advertising recommendations utilizing necessary data and tools to help the client get the proper advertising they need.--serve as an office contact for coworkers for print and/or interactive programs, answering questions, troubleshooting problems, escalating issues and supporting any.

--data entry and processing of Print and Interactive orders for assigned clients--proofing of all orders and related paperwork, including artwork and publisher/vendor correspondence, to ensure correct order entry--comparing authorized client contracts and approved art against orders for accuracy--creating and maintaining successful relationships with.

Increased the sales of products from the last year by suggestive selling and customer serviceManaged time in a fast paced environment, was accountable for time sensitive responsibilitiesDeveloped customer service skills through daily interactions and conflict resolutions with customers

Learned and maintained product knowledge for all catalog items in my departmentBased upon customer's inputs, recommended products which best met their requirementsWorked in multiple departments as the need arose depending on store traffic demonstrating breadth of knowledge and flexibility

Independently managed the store when the head managers were not presentTrained new employees in the processes, expectations, and duties for which each worker was responsibleManaged other workers, delegated tasks, and was trusted to perform nightly closing procedures Resolved customer problems or complaints utilizing people and negotiation skillsINDUSTRY.

Managed time so lessons and camps would run smoothlyBalanced assisting students with lesson preparation and timely completion of organizational dutiesTailored working approach to diverse age groups of childrenResponsible for maintaining organization of facilities