Emily Bates Email & Phone Number

Washington, Dc, Us

Washington, Dc, Us

Washington Dc-Baltimore Area

Promote Washington, DC as a leisure tourism destination in Latin America, Spain, and Portugal.- Manage representative offices in Mexico and Brazil- Develop and manage implementation of annual market strategies- Develop relationships with, train, and provide resources to tourism trade professionals- Engage with and refer Destination DC members to in-country contacts and vice-versa

Designed a strategic plan to restructure the Marketing Division and establish it as the hub for all DOH marketing campaigns. Created an Annual Marketing Plan process, integrating internal and external teams for streamlined workflow and improved communication with internal clients.Contributed to marketing campaign development and marketing initiatives, including writing the landing page copy for Mental Health Day: www.TakeABreakNM.org

Santa Fe, New Mexico, United States

Restructured and managed the Rural Pathway Program, a hybrid tourism incubator and grant supporting the development and implementation of tourism products and projects in New Mexico.Co-created and managed the Tourism Event Growth & Sustainability Program, a three-track program providing tourism events in New Mexico with technical assistance for online and onsite improvement, sponsorship for increased visibility, and advertising for increased attendance. Created and directed team of representatives from each NMTD division (Marketing, PR/Comms, Magazine, etc.) to provide maximum support for each participating event.Other responsibilities: Compiling and assessment of tourism-related infrastructure projects for recommendation to the state legislature; presentations and site visits to industry partners and program participants; annual and periodic reporting on impact of programs managed.

Bordeaux Area, France

Responsibilities:> Observation and analysis of tourism market evolution in North America/Asia/Pacific regions.> Conception, implementation, and evaluation of marketing and promotional actions.> Relationship building with CRTNA partners (private and public industry professionals, journalists, influencers,...).> Content creation and design (text, visual, infographics) and translations.Accomplishments:> Increased insight on U.S. tourism market via reports and analysis.> Created corpus of infographics for use by multiple departments.> Assured quality of English-language translations for multiple departments' communication materials.

Paris Area, France

> Analysis and profiling of tourist concentrations and flows between two touristic poles (Montmartre and the Saint-Ouen flea market)> Conception of methods of diffusing tourist concentration at poles to valorize a larger geographical territory.> Analysis of present urban wayfinding system and conception of a new system.

Boston, Ma

Responsibilities:> Content creation and development (print & electronic formats)> Copyediting (English, French, Italian, Spanish)> Product development (survey creation & analysis, client feedback evaluation and application)> Competitive benchmarking> Media research per company guidelines and standards (French, Italian, Spanish)> Fact-checkingAccomplishments:> Increased efficiency by streamlining research process

Boston, Ma

Responsibilities:> Operation of educational tours (single- and multi-country) | France, Canada, Costa Rica, Cuba, Turkey, Israel, Greece, Italy, Spain, UK, Switzerland, Eastern Europe> Management of tour logistics, booking of services> Communication with Tour Directors, local guides, and suppliers before, during, and after tours> Support for Sales and Account Management (products & logistics)> Solicitation of quotes (individual and package) from suppliers> Negotiation of rates and contracts with suppliers> Budget assessment for individual and group services> Invoice processing> Resolution of on-tour operational and client-relations issuesAccomplishments:> Consolidated duties which had been parceled out during extended position vacancy> Strengthened existing partnerships with nearly one hundred overseas suppliers> Researched and contracted a dozen new suppliers to increase product quality and diversity; clients gave these suppliers top reviews> Successfully took ownership of all tours within assigned territories after only 3 months> Managed multiple projects of varying size while maintaining organized records

Towson, Md

> Design and management of a $2,000 advertising campaign (magazines, newspapers, local promotions)> Establishment and maintenance of market website, Facebook, e-mail, and Twitter accounts> Coordination with local partners for cross-promotion

Master'S Degree, Management And Promotion Of Heritage Through Tourism, Magna Cum Laude

Intensive two-year program centered around diverse disciplines: Management & Governance | Preservation & Sustainability | Mediation &.

Bachelor Of Arts (Ba), French, Magna Cum Laude (3.79)

Education record

Year abroad in Montpellier, France

French