We Deliver RiskSmart Run-Off(SM) Solutions With Global ReachAligning risk with the need for capital efficiency and greater business focus is a key challenge for insurers and reinsurers. As part of Fairfax Financial Holdings Limited, RiverStone delivers insurance and reinsurance run-off claims resolution, reinsurance recovery and dispute resolution, operating across multiple offices and affiliates throughout the US, UK, and Europe. We are passionate about innovation and creative deal structures that help sellers use run-off to achieve their business goals

• Solely responsible for the recruitment process including organising telephone interviews and conducting group assessments as part of the interview process • First point of contact for questions on internal HR policies and procedures • HR administration including managing new starter inductions, resource management and creating contracts as well as holiday, absence and performance management procedures • Involved in investigations and meetings relating to disciplinary action• Responsible for the onboarding of new starters – on average 20+ inductions each month• Taking responsibility for the management of, or assisting with, 3 separate payrolls• Ad hoc assistance for Learning and Development team• Successfully implemented a recruitment and assessment process which allows for the hiring and training of up to 30 new starters per month • Assisted with the implementation and setup of new internal HR software; including training employees and managers on the system to enable them to best utilize the information

• Making outbound calls using targeted data to engage with professionals worldwide in the production of high quality B2B leads• Ensuring leads include all stated criteria of the given script in a professional manner• Managing data research projects to find a wide range of suitable contacts• Consistently meeting daily targets by focusing on excellent communication skills and time-management• Progressed quickly to working on high profiling campaigns due to high quality of calls and ability to build rapport with contacts of all levels

• Visiting local schools and colleges weekly to mentor young people who were struggling personally and/or academically • Implementing initiatives for groups of students to help with learning and revision before exams• Working as part of a team with other mentors to create a program of support for students• Collaboratively coming up with a ‘Buddy Plan’ to enable students of all ages and abilities to work through their difficulties using games, activities and independent learning opportunities• Personally helping one student to up his A Level grade from an E to a C through mentoring and helping with revision and study techniques

• Assisting passengers with the check-in process including inspecting and verifying all travel documentation • Maintaining extremely high levels of customer service whilst also upholding exceptional security• Working effectively with teams across the airport in order to ensure the safe transit of passengers from check-in to departure• Able to work with a variety of airlines providing excellent customer service to give passengers the best experience• Quickly promoted to ‘Gate Manager’ as part of the role which involved running the boarding process, making announcements and ensuring all passengers were correctly boarded onto their flight.